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Part- Time Night Auditor

Company: Holiday Inn Express and Suites
Location: Benton
Posted on: November 22, 2021

Job Description:

NIGHT AUDIT JOB DESCRIPTIONGeneral PurposeTo complete all End-of-Day accounting functions while maintaining a positive attitude, responding to guests requests, anticipating guests needs, and resolving guests complaints.Main Job Tasks and ResponsibilitiesMaintains a positive attitude and professional manner at all timesWelcomes and acknowledges all guests according to brand standardsProtects the assets of the hotel by mastering all cashier functions including but not limited to: collecting deposits, posting charges, managing house accounts, and maintaining drawer balanceUnderstands and follows all policies regarding cash handling, credit card transaction, and check acceptance proceduresConfirms correct billing on all reservations: when reservation is booked, at time of check-in, and finally at check-outCompletes end-of-day activities including but not limited to: posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.Prints, folds, and delivers folios to ensure deliver to guests before check-outCounts and secures bank and daily deposit.Responds to guest queries and requestsTakes initiative to anticipate guests needsResolves guests complaints professionally, involving a superior when necessaryCoordinates room status updates with the housekeeping department: communicates room changes, early check ins, late checkouts, and any other special requests/needsKeeps work areas clean, tidy, and organized at all timesMaintains awareness of undesirable persons on propertyReports accidents, injuries, and unsafe working conditions to managementAny other duties as assigned by managementKey CompetenciesAttention to detailCustomer focusReliabilityListening skillsProblem solving skillsAdaptabilityAutonomyIntegrityCompetency requirementsAbility to work in a constant state of alertness and in a safe mannerAbility to work unsupervisedAbility to listen and follow instructionsEffective communication skillsDisplay integrity and honestyMaintain a positive attitude towards guestsDemonstrate attention to detail and thoroughnessAble to follow and adhere to standard policies and proceduresPhysical requirements: Night Audit positions require certain physical abilities including but not limited to:Able to stand for prolonged periods of time up to 8 hours without a breakAbility to push, pull, lift, and carry up to 15 lbs frequently and 35 lbs occasionallyAbility to frequently bend, stretch, twist and reachAbility to work overnight (11pm 7am)Ability to work autonomouslyKnowledge and Experience: High school diploma or equivalent preferredStrong communication and people skillsProficient in English (oral and written)Job Type: Part-timeSchedule:8 hour shiftHolidaysNight shiftWeekend availabilityEducation:High school or equivalent (Preferred)Experience:Hotel Experience: 1 year (Preferred)Night Audit/ Front Desk: 1 year (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location

Keywords: Holiday Inn Express and Suites, Little Rock , Part- Time Night Auditor, Accounting, Auditing , Benton, Arkansas

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