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Business Office Assistant

Company: Little Rock Eye Clinic, LLP
Location: Little Rock
Posted on: November 22, 2021

Job Description:

Description:JOB SUMMARY:Responsible for the daily function of scheduling patient appointments accurately and efficiently using office scheduling software on the computer network. Provides support and communicates necessary information to patients, physicians and office personnel regarding patient appointments.RESPONSIBILITIES:Answer phones in a timely and pleasant manner. Accommodate patients' needs, record messages for physicians & revise patient schedules for cancellations, etc.Schedule appointments for physicians via EMR software (CareTracker) to ensure accurate list of patient workload. Reschedule as necessaryRequest and receive historical medical records from referring provider or primary care physician as needed for treatment of the patient. Which include but are not limited to labwork, past radiology reports, consult notes, surgical notes, office visit summaries etc.Use effectively the current operating system for Electronic Medical Records including appointment management and patient information.Address questions in regards patient appointmentsMaintain patient confidentiality and compliance with HIPAA laws and regulationsManage tasks and check clinical inbox daily in SRS (requests, follow-up, etc.)Collaborate with physicians, department technicians and surgery scheduler to resolve patient schedules, questions, medical record requests, etc.Answer and respond to referrals, voicemails and transfer of care fax recordsPerform any other related duties as required or assigned. Requirements:EDUCATION AND EXPERIENCE:Education: High School Diploma, GEDExperience: Prefer 6 months (Eye Clinic) experience with knowledge of medical terminology. Ability to speak concisely and clearly and communicate effectively with the public and co-workers.ESSENTIAL SKILLS AND ABILITIES:Accurate typing; basic computer skills; ability to perform multiple tasks; ability to work independently with close supervision; Decision making skills.

Keywords: Little Rock Eye Clinic, LLP, Little Rock , Business Office Assistant, Administration, Clerical , Little Rock, Arkansas

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