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Adult Genetic Counseling Assistant - Administrative Analyst

Company: UAMS Medical Center
Location: Little Rock
Posted on: November 22, 2021

Job Description:

Overview: The Genetic Counseling Assistant provides clinical and administrative support to the Adult Genetic Counselors. The position requires interacting in a professional manner at all times with internal and external stakeholders, patients, families, and staff. The successful applicant will be personable, professional, highly organized and have the ability to multi-task and take direction in a busy, clinical office environment. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks:

  • Health: Medical, Dental and Vision plans available for staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy Salary offered commensurate with experience Responsibilities:
    • Manages patient and patient related intake by gathering patient name, date of birth, who is calling, call-back number, medical record/provider information resulting from phone calls and faxes coming to the Genetics Section and then routing this information to appropriate Section clinical staff.
    • Assists clinical staff in gathering data and contacting outside agencies for information as requested.
    • Prints schedules and contact patients within three days of scheduled appointment to follow-up/remind them of their appointments.
    • Notifies genetic counselor and appropriate physician on scheduling outcome of that clinic day.
    • Manages and maintain patient waitlists to ensure opportunity to fill any cancelled slots.
    • Interacts with patient families and providers in a cooperative and professional manner at all times.
    • Provides timely and detailed driven support to clinical staff including but not limited to any requested clinic prep, completion of lab requisition forms and adding genetic testing as instructed by clinical staff, weekly lab testing follow-up and tracking of test results, weekly tracking of referrals, professional communication of pertinent insurance information to families to determine if they would like to move forward with testing, and any additional clinical support request by clinical staff. Other duties as assigned. Qualifications: Minimum Requirements:
      • Bachelors degree, preferably in biology or related field
      • Strong interest in medical genetics
      • Willingness and ability to quickly learn new skills and concepts in a specialized field
      • Must be able to interact professionally with others one-on-one and as part of a team. The position interacts frequently with internal and external stakeholders.
      • Must possess the ability to:
        • Independently make decisions and problem solve or to escalate the issue as needed.
        • Set priorities and maintain a high level of organization while managing large volumes of information and multiple deadlines. Preferred Qualifications:
          • Administrative Experience 1-2 years This is a safety sensitive position and subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). Physical Requirements: Stand: Occasionally
            Sit: Frequently
            Walk: Frequently
            Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
            Lift, push, pull, carry weight: 11 - 25 lbs
            Use hands to touch, handle, or feel: Frequently
            Talk: Frequently
            Hear: Frequently
            Taste or smell: Never
            Read, concentrate, think analytically: Frequently
            Physical Environment: Inside Office Environment
            Noise Level: Quiet
            Visual Requirements: Color discrimination, Near visual acuity
            Hazards: None

Keywords: UAMS Medical Center, Little Rock , Adult Genetic Counseling Assistant - Administrative Analyst, Administration, Clerical , Little Rock, Arkansas

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