Express Service Advisor- Hyundai of Winchester
Company: Carter Myers Automotive
Location: Winchester
Posted on: April 7, 2026
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Job Description:
Description: About this Role The Express Service Advisor plays a
key role in driving customer satisfaction and service department
revenue by effectively identifying vehicle service needs and
presenting maintenance and repair solutions. This dynamic,
customer-facing position combines technical insight with sales
acumen , guiding customers through service options and building
trust through clear communication and expert recommendations .
Ideal for individuals with strong interpersonal and persuasive
skills , this role offers significant earning potential and career
advancement within CMA's dealership network. About CMA CMA is an
ESOP (Employee-Owned) company with a people-first culture. We offer
career growth and development, a strong reputation and stability,
community involvement, competitive compensation and benefits, and a
healthy work-life balance. As an ESOP company, we share ownership
with our employees -motivated by a shared purpose and a deeper
level of commitment. This shared ownership inspires an uncommon
level of care that sets us apart, Owners Just Care More . We Value
Diversity CMA is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees. All employment decisions are made without regard
to race, color, religion, sex, national origin, age, disability, or
any other characteristic protected by law. What We Offer: *
Competitive hourly wage and performance incentives. * Paid training
and certification opportunities. * Career advancement pathways
within CMA. * Health, dental, and vision insurance. * Employee
Stock Ownership Plan (ESOP) * 401(k) with company match. * Employee
discounts on vehicles, parts, and services. Requirements: Key
Responsibilities: * Greet customers promptly and professionally
upon arrival. * Accurately document customer concerns and vehicle
symptoms. * Provide clear explanations of recommended services and
associated costs. * Coordinate with technicians to ensure timely
completion of express services. * Maintain communication with
customers throughout the service process. * Review and finalize
service orders, ensuring accuracy and customer satisfaction. *
Promote additional services based on vehicle needs and maintenance
schedules. * Ensure cleanliness and organization of the express
service lane. * Uphold CMA's standards for customer service and
integrity. Preferred Qualifications: * Strong communication and
interpersonal skills. * Ability to multitask in a fast-paced
environment. * Basic understanding of automotive systems and
maintenance services. * Proficiency with dealership management
systems (DMS) and scheduling tools. * Valid driver's license and
clean driving record. Certificates, Licenses, Registrations: *
Valid Driver's License Pre-Employment Screening Notice Employment
at Carter Myers Automotive is contingent upon successful completion
of a background check and drug screening. J oin our team and be a
part of a dynamic work environment where you can grow and develop
your skills! We look forward to receiving your application.
Compensation details: 35000-45000 Yearly Salary
PI88fd794f1e8a-29400-38329161
Keywords: Carter Myers Automotive, Little Rock , Express Service Advisor- Hyundai of Winchester, Customer Service & Call Center , Winchester, Arkansas
