ONSITE VOIP/VOICE Engineer

Company: Insight Global
Location: Little Rock
Posted on: June 24, 2022

Job Description:

Position: Mid Level 2 Collaboration/ VOIP EngineerPERMSalary: 60-90KLocation: Little Rock, AR (area) Hybrid! Must haves:

• College degree and 3-5 years of work experience is preferred - otherwise, 5-7 years of work experience
• CCNA certification (Voice/VOIP)
• Always provide exceptional customer service
• Proficient at equipment hardware replacement and repair to include but not limited to desktops, laptops, UPS, and servers
• Physical installation of networking hardware and basic configuration
• Adding or replacing devices to customers' networks
• Proficient at all supported Microsoft server operating systems to include administration, migrations, and upgrades
• Proficient at understanding network cabling systems and functionality
• Proficient at least one collaboration technology (Cisco, Avaya, LifeSize, Zoom, Goto, Microsoft)Pluses:
  • CCNA Router/SwitchD2D: Insight Global is looking for an experienced Level 2 Collaboration Engineer (or junior level 3) for an IT Managed Services client in Little Rock, AR. This Level 2 Collaboration Engineer will be responsible for all Level 2 support for internal employees and customers (projects) and will report to the Practice Area Manager. This person will cover the Voice/internet side of the house but also needs to have good knowledge of applications, security, routing &switching for any troubleshooting. This role will mostly focus on existing voice systems (maintenance and configuration) but will also work on some new projects from the ground up. This person needs to be a team player with excellent communication abilities and someone who will go the extra mile for the team.

Keywords: Insight Global, Little Rock , ONSITE VOIP/VOICE Engineer, Engineering , Little Rock, Arkansas