Sr. Network Engineer - Property Networks
Company: Marriott
Location: Little Rock
Posted on: April 20, 2024
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Job Description:
Job Number 24043084
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue,
Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
The Sr Engineer - Property Networks is responsible for designing
and implementing efficient and optimal networks, including local
area networks (LANs), wide area networks (WANs), the Internet,
intranets, software defined networks, and other data communications
systems in support of the Property Network, connecting 7400+
properties globally to Marriott International (MI) applications and
services. As part of a high performing team of network
technologists, the Sr Engineer engages in technical workgroups,
resolves and makes decisions on complex and high-risk issues,
performs research, analysis, design, creation, and implementation
of infrastructure systems to meet current and future user
requirements in support of the development and management of the
network products and services that connect our properties, as well
as supporting local property LAN services (guest WIFI, back office,
POS, etc.) across the globe. This role is accountable for leading
cross team relationships and partnering with all business
disciplines, other MI teams, outsourcing vendors, and external
suppliers to define and implement the Property Networks roadmap,
building and enforcing the standards defined in it. This position
will also lead to define and support service delivery and
operational support standards for our Property Networks, partner
with the global technology peer teams to meet service level
requirements and resolve service delivery issues across the
portfolio.
Reporting to the Director of Property Networks, this key position
is responsible to ensure overall requirements by customers and peer
delivery and operations groups are met. Responsibilities include,
but are not limited to: continental IT executives, property LAN
service providers (LSPs), end-user computing services delivery,
hosting services, enterprise availability, server, storage,
virtualization, inclusive of security/privacy, risk management, and
disaster and crisis management. The successful candidate will
provide senior technical engagement for all phases of the
infrastructure lifecycle from ideation through execution, and
ongoing management and support of the end-to-end network servicing
all Marriott Property Network systems. (S)/He will develop and
execute new initiatives to simplify, standardize, optimize, and
automate the network designs, tooling, and operations to reduce
implementation cycle times, eliminate service downtime, optimize
performance, and ensure that all security and compliance
requirements are fully governed.
CANDIDATE PROFILE
Minimum Qualifications
Bachelor's degree in Computer Science or related technical field
experience/certification
7+ years' experience as a Network Engineer with 7 or greater years
in a hands-on role that implements engineering standards,
documenting engineering designs, and participating in project
cutovers.
Design, Implementation, Support SDWAN is required, preferred
experience on Palo Alto Prisma SDWan (Cloudgenix) platform.
5 years' experience in an IT infrastructure lead role that
include:
Implementation of WAN, LAN, and datacenter networks with a focus on
mission-critical, customer-facing applications and services
Technical knowledge in networking (Cisco and non-Cisco) with an
emphasis on software-defined networks (SDN) and leveraging spine &
leaf designs, load balancing, firewalls, security design (intrusion
detection and prevention), DNS, NTP, Network Tools & Management
Technical knowledge common routing protocols (e.g., OSPF, BGP),
IPv6, VPN, etc. across a global distributed network hands-on
experience with the datacenter fabric platforms (Cisco, Arista, or
equivalent) hands-on experience with common routing and switching
platforms (Cisco, Juniper, HP/Aruba etc.)
Deep experience in WAN and campus LAN design and implementation,
preferably with a focus on hotel property networks
Experience with automating network functions through tools such as
Chef, Puppet, Ansible, or Terraform
Experience with writing Python applications to support network
automation
Understanding of legacy networking routing protocols and the
interaction with cloud interconnects
Experience with network load balancers, WAN optimizers, and Network
virtualization.
Technical knowledge and experience with telco and ISP networks,
ensuring diversity and managing availability
Demonstrated experience in delivering written documents detailing
network solutions and diagrams
3+ years' experience with high availability planning, component
redundancy design and implementation
2+ years' experience in designing large-scale enterprise network
interconnectivity with cloud providers using standard best
practices
Ability to work non-standard hours during change
implementations
Preferred Qualifications
Advanced Degree (e.g., MS, PhD) in Computer Science or other
technical discipline or MBA, preferably with a focus on
technology
10+ years' experience managing large, globally distributed network
architecture, engineering, and/or operations teams and leveraging
next-generation network designs and technologies to support
large-scale deployments
Proven track record of driving transformation in network
technologies, tools, and processes through a data-driven continuous
improvement methodology
Demonstrated experience in improving security, stability,
reliability, performance, and agility of complex enterprise
networks
Strong technical knowledge of foundational networking technologies
and solid understanding of the software-defined networking (SDN)
ecosystem
Strong understanding of network infrastructure automation,
instrumentation, and monitoring platforms and the emerging
technologies in this area
Experience in setting up virtual private clouds in public cloud
infrastructure such as Amazon Web Services, Microsoft Azure,
Alibaba Cloud, or Google Cloud Platform
Experience with designing and engineering connectivity to public
cloud providers utilizing technologies such as AWS Direct Connect,
Azure ExpressRoute, Google Dedicated Interconnect, or Oracle
FastConnect
Proven experience leading highly effective technical teams through
major technology and organizational change
Proven experience re-engineering complex Internet-based network
designs to optimize for services and applications that are
sensitive to network turbulence (e.g., latency, jitter, loss)
Proven experience driving operational performance through defining
and enforcing Recovery Time Objective (RTO) and Recovery Point
Objective (RPO) Service Level Agreements (SLAs)
Experience driving and/or significantly participating in vendor
RFPs for network products (e.g., hardware, software, tools, telco,
services)
Experience managing or working in the services sourcing and/or ITO
or LSP field
Certification in network and/or security technologies (e.g., CCIE,
CCNP, CISSP, etc.)
Experience in researching emerging technologies and trends,
standards, and products and synthesizing into clear technology
roadmaps and strategies
Strong influencing skills and an ability to overcome barriers while
driving change
Excellent verbal and written communication skills for a wide range
of audiences including executives, business stakeholders, and IT
teams
Strong attention to detail with an ability to operate effectively
across multiple priorities
CORE WORK ACTIVITIES
Leadership
Develop complex global distributed infrastructure solutions
residing within multiple country borders.
Provide program management assistance and contribute input to help
manage project schedules, risks, and costs.
Manage Property Network products and solutions, including the
design, low level engineering, and delivery of new hardware systems
for Marriott applications across the Property Networks
Define and implement an operational Recovery Time Objective (RTO)
and Recovery Point Objective (RPO) strategy for all Property
Network Infrastructure areas.
Establish cross team level relationships and partnering with all
Business disciplines and other MI teams to define IT Property
Network services, meet service level requirements and serve as an
escalation point to resolve service delivery and operational
issues.---
Create functional strategies and specific objectives for the
sub-function and develops budgets/policies/procedures to support
the functional Property Network infrastructure.
Foster an environment of continuous improvement and structured
processes and procedures that support a zero-fault culture.
Strategy & Planning
Actively engages with VP of Global Networks in the creation of
long-term and annual IT budgets/spending targets for the Property
Network infrastructure area.
Deliver Property Network technical support to meet defined service
levels that are benchmarked against industry standards and
metrics.
Monitor area usage/demand of services provided by either the
internal organization or outsources partners to ensure that shared
services actual expenditures are in line with planned spending.
Track actual utilization of services and products, including
reporting of supplier performance, in meeting business service
expectations and service levels.
Responsible for ensuring usage / demand of Property Network
delivery actual versus planned expenditures are monitored.
Responsible for ensuring projected resource baselines are managed,
forecasted and reconciled against actual utilization of
services.
Ensure key Property Network technology management processes are
effectively managed including: governance, operations, planning,
and change management.
Technology Management
Define requirements, strategy, solutions, and standards for
Property Network infrastructure to meet business needs and adhere
with enterprise architecture & security standards.
Approve and oversee projects to implement and maintain
services.
Partner on all aspects of the technology lifecycle including
requirements, product and services management, planning,
procurement, installation, support and retirement in conjunction
with other Infrastructure VPs, Enterprise Architecture, and the
business planning teams.
Support the development of and compliance with Marriott's
enterprise architecture, engineering, and design plans.
Ensure participation of appropriate technical expertise in
technical requirements gathering and solution design phases of
assigned projects.
Continuously improve operations processes, develop and present best
practices, technical concepts and technologies for innovative
Property Network solutions.
Lead a High-Performing Team
Generate enthusiasm and understanding of the department vision and
how each role contributes to the achievement of that vision.
Ensure capabilities are developed and resources are aligned to
support the strategy.
Attract, motivate, develop, and retain highly skilled technologists
and leaders; champion and model leadership development.
Create and sustain a work environment that drives associate
engagement and enables business success.
Ensure appropriate processes are in place and executed to encourage
collaboration and drive alignment within the team and with the
broader IT organization.
Serve as a role model and ensure network engineers are visible and
effective partners with IT counterparts, broader Marriott
stakeholders, and service providers.
Demonstrate extensive operational support capability with strong
ITIL best practices (i.e. Incident Management, Problem Management,
Change Management, Capacity Management, Release Management, Service
Level Management)
Lead Day-To-Day Data Architecture
Develops and delivers long-term strategic goals for technology
architecture vision and standards in conjunction with Service
Providers, data users, department managers, clients, and other key
stakeholders.
Assesses and determines governance, stewardship, and frameworks for
managing technology across the organization.
Creates short-term tactical solutions to achieve long-term
objectives and an overall technology management roadmap.
Conducts technology life cycle, duration, usage requirements,
feasibility studies, and other tasks.
Identifies and develops opportunities for data reuse, migration, or
retirement.
Verifies that technology strategies and architectures are in
regulatory compliance.
Developing and Maintaining Requirements and Standards
Develops and promotes technology management methodologies and
standards.
Defines requirements for Service Providers for implementing the
appropriate tools, software, applications, and systems to support
appropriate technology goals.
Defines requirements for Service Providers for establishing methods
and procedures for tracking technology quality, completeness,
redundancy, and improvement in collaboration with the Service
Providers.
Defines requirements for Service Providers to address
technology-related problems with regards to systems integration,
compatibility, and multiple-platform integration.
Defines requirements for Service Providers to develop and implement
key components as needed to create testing criteria in order to
guarantee the fidelity and performance of technology
architecture.
Defines requirements for Service Providers for documenting the
technology architecture and environment in order to maintain a
current and accurate view of the larger technology picture.
Building Successful Relationships
Collaborates with Project Managers and business unit leaders for
all projects involving enterprise data.
Acts as a leader and advocate of technology management, including
coaching, training, and career development to staff.
Liaises with vendors and Service Providers to select the products
or services that best meet company goals.
California Applicants Only : The salary range for this position is
$96,038.00 to $209,169.00 annually.
Colorado Applicants Only : The salary range for this position is
$96,038.00 to $190,154.00 annually.
Hawaii Applicants Only : The salary range for this position is
$116,205.00 to $209,169.00 annually.
New York Applicants Only : The salary range for this position is
$96,038.00 to $209,169.00 annually.
Washington Applicants Only : The salary range for this position is
$96,038.00 to $209,169.00 annually. In addition to the annual
salary, the position will be eligible to receive an annual bonus.
Employees will accrue 0.04616 PTO balance for every hour worked and
eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health
care flexible spending account, dependent care flexible spending
account, life insurance, disability insurance, accident insurance,
adoption expense reimbursements, paid parental leave, educational
assistance, 401(k) plan, stock purchase plan, discounts at Marriott
properties, commuter benefits, employee assistance plan, and
childcare discounts. Benefits are subject to terms and conditions,
which may include rules regarding eligibility, enrollment, waiting
period, contribution, benefit limits, election changes, benefit
exclusions, and others.
The application deadline for this position is 42 days after the
date of this posting 03/12/2024.
Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Marriott International is the world's largest hotel company, with
more brands, more hotels and more opportunities for associates to
grow and succeed. Be where you can do your best work,--- begin your
purpose, belong to an amazing global--- team, and become the best
version of you.
Keywords: Marriott, Little Rock , Sr. Network Engineer - Property Networks, Engineering , Little Rock, Arkansas
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