AVP Banking Center Manager
Company: Bank OZK
Location: Little Rock
Posted on: January 15, 2021
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Job Description:
Position Description:About Us:Built on a legacy of more than 100
years in banking, we pride ourselves on our commitment to
excellence, exceptional customer service, and year-after-year
recognition of our industry leading financial performance. Uniquely
positioned with our own internal Fintech team, we create and offer
innovative personal and business banking solutions.We are dedicated
to building community and strive to help our customers succeed
financially. By helping to facilitate financial stability for our
customers, we positively impact their lives and support families
and our communities. We are socially responsible. We also aspire to
foster a productive and enriching work environment for our team
members. When our customers and team members thrive, we achieve
success for our bank. About You:Being the best bank for our
customers and team members begins with outstanding talent that
possesses and displays the following attributes:Poised and
enthusiastic leaderHighly organized with a strong sense of urgency,
initiative and drive to achieve goals and objectivesDemonstrated
ability to inspire team members to meet business
objectivesMotivates and persuades team members to actAccomplished
inside business development leaderTenacious focus on the delivery
of an exceptional customer experienceEmbraces operational
excellencePassionate about the successful delivery of Bank OZK---s
retail value propositionYour Role:In this role, you will focus
primarily on effectively and enthusiastically managing the banking
center in our growth-oriented retail bank, providing leadership and
setting high levels of accountability with team members. You will
also provide business development leadership and management,
primarily for inside sales. You will contribute your unique
talents, skills and experiences to cultivate, maintain and
strengthen relationships with the community, providing exceptional
customer service while meeting the financial needs of our
customers. You will lead your team and our bank to get better every
day.Manage inside business development activities, promoting the
bank---s full suite of consumer and business products, ensuring
growth goals are achievedProactively serve as role model and coach
business development activities, including opportunity
spotting/referrals, relationship building, outbound calling and
lobby managementLead the team to develop professional relationships
with customers, listening carefully to customer needs, and matching
products and services to meet their needsRetain, grow and attract
clients, generating growth that supports the bank---s goalsOversee
the day-to-day operations of the banking center and hold team
members accountable for appropriate behaviorsExecute strategic and
tactical plans to ensure sound operational performance, including
effective audit resultsProactively resolve customer concerns in a
timely, professional and positive mannerLead by example and be a
change agent to help banking center team members evolve to meet
shifting customer needs and demandsEnthusiastically embrace,
support and model the bank---s values and missionEnsure regular and
effective upstream and downstream communication with regional and
division leadership and with banking center team membersModel
talent development skills and business development skills to
facilitate strong employee engagementIdentify and recruit talent to
build a highly effective teamDisplay a high degree of integrity,
trustworthiness and professionalism at all timesFollow Bank policy,
procedures and guidelines to protect customers and bank assetsJob
Expectations:Ability to operate normal and customary
equipment/technology used in a business environment, with or
without accommodationPosition Requirements:Qualifications:Bachelor
degree or commensurate work experience required1 year retail
customer service and/or business development experience required1
year business development management/leadership experience strongly
preferredProven achievement of business growth goals and financial
targets requiredExperience managing, leading and coaching
professionals requiredComprehensive knowledge of bank
products/services and regulations requiredNMLS preferredJob
DetailsFunctional Area: Retail/Community BankingPosition Type:
Full-Time RegularExperience Required: 1 - 3 YearsDepartment:
Community BankingEducation Required: Bachelors Degree
Keywords: Bank OZK, Little Rock , AVP Banking Center Manager, Executive , Little Rock, Arkansas
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