Group President of Operations (West)
Company: Somatus
Location: Little Rock
Posted on: March 16, 2023
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Job Description:
Group President of Operations (West) at Somatus
Remote
DESCRIPTION :
This position is a key member of Somatus' Operational Executive
Team while supporting Somatus' mission, vision, values and customer
service philosophy. This position provides strategic and tactical
leadership, counsel and direction to the market operation teams to
ensure safe, efficient, and compliant patient care. This person
works closely with clinical, finance, human resources, and
technology to deliver high quality patient care and exceed
expectations with our partners. The Group President Operations acts
as the strategic thought partner, advisor, and leader to all
Operations staff. This role will perform high-level administrative,
technical, professional work planning, directing, managing, and
overseeing the day-to-day operational activities. Top candidates
will have excellent organizational and interpersonal skills, along
with written and oral communication skills, with the ability to
distill and convey information and visions in a compelling manner.
Must be experienced in hiring and developing key talent as well as
building and retaining strong teams. The Group President Operations
must be able to analyze situations and apply critical thinking in
order to resolve problems and decide on courses of action.
RESPONSIBILITIES :
Develop and execute strategic operating plans and goals for market
operations teams
Drive and own key vendor relationships, including contracting,
performance management to meet SLAs, cost management, and program
delivery
Facilitate team meetings to monitor milestones, recent
accomplishments, and next steps
Foster a culture of coaching, development, and employee engagement
that enhances the employee experience while delivering on our
operational objectives
Hire, on-board, train, develop, engage, and manage a
high-performance team that delivers efficient, effectives, and
compassionate service to our patients and clients
Participate in all applicable Business development efforts
Facilitate client meetings (e.g. JOCs) and internal operational
reviews (e.g. Monthly Operating Reviews). Track metrics and success
criteria including ROI for all activities
Analyze current operational trends and develop action plans where
course correction is indicated
Review, analyze, and address gaps in service excellence, policies,
and/or procedures proactively; identify issues and implement
solutions
Lead the creation and implementation of employee development
processes and planning including mentoring, coaching, and modeling
appropriate leadership behaviors
Manage financial and revenue growth, operations and labor
management, contract management, and clinical outcomes.
Leads and participates in the development and implementation of
proactive programs, operational improvements, communications, and
other general management responsibilities.
Maintain awareness and knowledge of competition
Build and maintain a team of knowledgeable, skilled employees
(including management) who function in compliance with all
regulatory requirements and the Somatus mission and values
Provide leadership to direct reports and strategic leadership for
the entire team
Help direct reports overcome any organizational obstacles
encountered
Know, understand, implement, follow, and communicate to employees
all Somatus employment policies and procedures
Identify and implement methods that enable all employees to excel
in their assigned roles in a team environment
Facilitate employee development (Performance Reviews, coaching,
mentoring, internal and external training); collaborate with direct
reports to create professional development goals
Review, analyze, and implement staffing plans in concert with HR
and Financial leaders that promote the most effective use of
employees and company resources
Oversee and manage all operational employment activities
effectively and professionally including hiring, promoting, job
performance, evaluations, compensation, and employee relations
Know, understand, follow, and implement wage and hour laws,
federal, state and local laws and regulations, Medicare, and
legislation affecting employment; ensure compliance with all laws
and regulations and clinical and safety standards
EXPERIENCE AND REQUIRED SKILLS:
Bachelor's degree required
Demonstrated success leading and developing a geographically
dispersed team through other leaders
Experience in a start-up and growth company
Solid grasp of data analysis and performance metrics
Be able to diagnose problems quickly and have foresight into
potential issues
Excellent leadership and self-direction skills, good judgment in
handling difficult situations, and good organizational, time
management, and conflict resolution skills
Ability to and experience leading diverse work teams, developing an
organizational strategy for program excellence, and engaging
partners
Minimum of 3-5 years of Population Health and/or healthcare
operational experience required at the Senior Director or VP
level
Healthcare provider operating experience strongly preferred;
dialysis or similar provider services experience preferred
Demonstrated track record of successful fiscal and operating
management; demonstrated financial expertise
Demonstrated experience in planning and managing at strategic and
operational levels
Proficient computer skills including MS Excel, Word, Outlook, and
PowerPoint required
OTHER DUTIES:
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
Our priority is the health and safety of our members, colleagues,
partners, and community. Proof of COVID-19 Vaccination is required
for employment. If you are unable to be vaccinated for medical
reasons or sincerely-held religious beliefs, we will consider
requests for reasonable accommodations consistent with our policy,
and where we are able to provide such accommodations without undue
hardship to the company pursuant to applicable law.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions .
Somatus, Inc. provides equal employment opportunity to all
individuals regardless of their race, color, creed, religion,
gender, age, sexual orientation, national origin, disability,
veteran status, or any other characteristic protected by state,
federal, or local law. Further, the company takes affirmative
action to ensure that applicants are employed, and employees are
treated during employment without regard to any of these
characteristics. Discrimination of any type will not be
tolerated.
Keywords: Somatus, Little Rock , Group President of Operations (West), Executive , Little Rock, Arkansas
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