Account Manager
Company: Clarivate Analytics US LLC
Location: Little Rock
Posted on: April 18, 2024
Job Description:
We are looking for an Account Manager to join our team. You will
lead and coordinate sales activity for an assigned territory,
utilizing expertise and other resources such as product
specialists, client relationship managers and field marketing teams
to meet and exceed sales targets. This role requires a dynamic
self-starter who can network and manage relationships across many
different functions and levels organizations of different size. You
will develop and maintain ongoing client relationships in order to
achieve client and revenue retention targets within an assigned
territory or team remotely (e.g. by phone or online). If this
sounds like an opportunity you are interested in, then we would
love to talk to you!About You - experience, education, skills, and
accomplishments
- Bachelors' degree or equivalent work experience
- 5 years of experience as a direct field sales professional with
a proven track record of success in managing high value, strategic
accounts and generating new business
- 5 years of experience selling and closing customers, creating
value, and managing a pipeline
- 5 years of sales experience in the higher education, libraries,
academia, or related industriesIt would be great if you also had...
- Successful sales negotiation skills at every level within
client organizations, with experience influencing and selling to
the executive level decision-maker
- Ability to develop a deep understanding of product line and
client base.
- Capable of engaging in key probing questions for specialty
products and can promote key value proposition and answer baseline
questions about all specialty products.
- Able to clearly and compellingly articulate full Clarivate
value proposition.
- Ability to analyze, compare, evaluate, reconcile and draw
meaningful conclusions and action plans from data.
- Ability to accurately forecast and manage the sales funnel for
assigned account territory.
- Capacity to learn and effectively utilize SalesForce.com as
well as other software tools relevant to the role, and adhere to
assigned sales methodology.
- Demonstrated proficiency in Microsoft Office suite of products
including Word, Excel, PowerPoint, and related software relevant to
the role.What will you be doing in this role?...
- Own the assigned territory and individual account plan
coordination, working closely with product specialists, trainers,
and renewal teams to develop an overall account plan to grow long
term revenue.
- Influence and motivate others in a matrixed sales organization
(particularly those who do not directly report to the Account
Manager) to support and drive towards shared goals.
- Focus on new and renewal business as part of expanding
Clarivate's footprint within the account; typically serves as
primary point to engage client.
- Lead RFP coordination and development as needed; seeking
opportunities to unite multiple RFP or current investments and
collaborating with product specialists as appropriate.
- Manage full portfolio forecast (renewals and new business)
including specialty products and content; works closely with
product specialist and support teams to ensure forecast
accuracy.
- Maintain a good working knowledge of products especially in
core content where there are no specialists.
- Lead content demonstrations, engaging product specialists as
appropriate for product-specific demonstrations.
- Maintain awareness of all proposals, and as account plan
warrants may lead discussion with client.
- Ensure account plan is making progress and is aligned to other
objectives in the account.
- Manage the overall health of the account; coordinating routine
checkpoints, handling business reviews, participating in new
product roadmap discussions, and engaging in client meetings.
- Ensure client satisfaction and issues are resolved; relying on
product specialists to drive specialty product issues and working
with colleagues in customer services and technical support
- Enter leads and new activity into SalesForce.com in order to
ensure collaboration and full communication.About the TeamThe team
works closely with one another and, as part of a larger team of
sales specialists. You will be part of the Segment Sales Team. This
a very collaborative team, who loves to work with each other.Hours
of Work
- Full time, permanent
- Although duties are typically performed during normal business
hours, occasional off-hours may be required
- Up to 50% travel is requiredClarivate is an Equal Opportunity
Employer Vets/Minorities/Women/Disabled
Keywords: Clarivate Analytics US LLC, Little Rock , Account Manager, Executive , Little Rock, Arkansas
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