Manager, Non-Exempt
Company: 10 Fitness
Location: Little Rock
Posted on: April 24, 2024
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Job Description:
Manager, Non-ExemptJob DescriptionThe Managers of 10 Fitness are
expected to uphold and deliver the 10 Fitness member experience via
being honest and committed individuals who are moldable, patient,
and resilient. They should be leaders who are enthusiastic about
helping others and have a strong desire to make a difference. All
team members will contribute to running a clean, friendly, and
well-maintained club; execute the team member basics of being on
time and complying with company policies. The team member will
strive to ensure a safe, fun, and interactive environment in a
positive and professional manner. Management:Communicate with the
Senior Management on all things related to members and
sales.Communicate with Human Resources on all things related to
staffing changes.Ensure that all signage and displays are correct
at all times.Ensure a safe and friendly work environment by
documenting and reporting all claims of harassment and
discrimination, policy and safety violations, and injuries.Order
all supplies needed for the club from the different vendors when
needed.Control expenses on club P&L by managing
payroll/overtime hours and not over-ordering supplies from
vendors.Manage inventory to avoid missing items via locking up
retail items, retaining and review packing slips, and entering new
items into rapid restock.Manage cash handling via recording cash
and checks received in a ledger, comparing to DataTrak report, and
making accurate bank deposits weekly.Achieve monthly and yearly
financial goals for the club as determined by Corporate.Attend all
staff meetings as required.Provide Corporate with helpful
information about how to improve its business in the
club/market.Member Experience:Ensure that every member/guest is
greeted by name with a smile.Ensure that all members/guests are on
the right track and have what they need to accomplish their fitness
goals.Ensure that all check-in and safety precautions are
followed.Receive and obtain information from all incoming
inquiries; direct to the appropriate recipients.Handle member
service issues which may include lost and found items, scan-in
issues, member change documents, questions about personal training,
and any questions about billing and payments.Continue learning how
to better yourself by completing any reading material or job
training exercises/programs assigned to you by Senior
Management.Promote and sell memberships and personal
training.Ensure equipment and/or building is working properly;
submit a maintenance ticket for any questionable items and ensure
they are fixed in a timely manner.Immediately handle any and all
incidents or member concerns. Record these in an incident report
and keep on record.Club Cleanliness and Safety:Maintain a neat and
well-organized work area.Perform routine safety check; follow up
with Maintenance team, IT team, or Senior Management if there are
any concerns.Re-rack equipment and weights, and clean equipment as
needed.Commitment to ExcellenceChampion company values with
pride.Champion the health and safety of all staff, members, and
guests.Commit to providing the highest quality of products and
services.Communicate with excellence at all times.Foster a positive
work environment.Ensure accountability at all levels.Make sound
decisions at all times.Qualifications / Experience:1-2 years of
experience in sales/customer service requiredBasic computer
skillsCertifications / Educational Level:High School Diploma or GED
requiredCPR/AED certification required10 Fitness approved Personal
Training Certification preferredBachelor's Degree in Business
Administration, Exercise Science, or Kinesiology, or related field,
is preferredPhysical Requirements:This job duty often requires the
employee to regularly stand for up to 8 hours, walk, kneel, reach
with hands and arms, and effectively communicate.Employee must
occasionally lift and/or move up to 50 pounds.Work
Environment:Employee may be regularly exposed to moving mechanical
parts while performing duties of this job.Employee may be exposed
to higher volume levels of noise while in this environment. This
job description intends to describe the general nature and level of
work being performed by the people assigned to this job. It is not
intended to include all duties and responsibilities. The order in
which duties and responsibilities are listed is not
significant.M-F, 9:00am - 5:00pm40 hoursCompensation details: 19-21
Hourly WagePIda7d542ed62e-25660-34308137
Keywords: 10 Fitness, Little Rock , Manager, Non-Exempt, Executive , Little Rock, Arkansas
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