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Program Manager CX Operations Excellence

Company: VirtualVocations
Location: Little Rock
Posted on: June 2, 2024

Job Description:

A company is looking for a Program Manager in CX Operations Excellence.

Key Responsibilities:

Develop program strategies for business objectives, collaborate with cross-functional teams, and manage challenging goals
Influence product roadmaps, identify program dependencies, and analyze data to enhance operational efficiency
Establish and maintain SOPs, stay updated on industry trends, and deliver proposals to stakeholders

Required Qualifications:

3+ years of experience in Program Management, Customer Support Operations, or Product Operations
Strong project management skills with the ability to prioritize tasks and manage multiple projects
Track record of scaling quality, excellent analytical abilities, and data-driven mindset
Highly flexible and adaptable to meet the evolving needs of a high-growth organization
Motivated by the mission and passionate about products within the broader crypto space

Keywords: VirtualVocations, Little Rock , Program Manager CX Operations Excellence, Executive , Little Rock, Arkansas

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