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Senior Director, Business Operations - Enrollment

Company: Health Net, Inc.
Location: Little Rock
Posted on: July 14, 2019

Job Description:

Description: Position Purpose: Direct the identification, development, and implementation programs centered on quality and operations excellence Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards Initiate ongoing and special projects including process improvement evaluations and analysis, department business development, ROI analysis, and annual satisfaction initiatives Direct all membership related initiatives including identification of business need, strategy recommendation, project outline, management of deliverables, and ROI Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to service operations Establish and maintain working relationships with external sources such as CMS for regulatory and compliance guidance Develop and maintain collaborative relationships with health plans, other business units, IT partners, and oversee training and business processes as necessary Direct and oversee continuous improvement of multiple systems for critical operations to enable business objectives

Keywords: Health Net, Inc., Little Rock , Senior Director, Business Operations - Enrollment, Executive , Little Rock, Arkansas

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