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General Manager

Company: InnVentures
Location: Little Rock
Posted on: November 9, 2019

Job Description:

Description We are excited to grow and help an enthusiastic Hotel Leader thrive with an opening for an experienced General Manager at the Four Points by Sheraton in Little Rock, Arkansas! Job Overview Apply your leadership skills and ability to inspire others to create memorable experiences! As a General Manager, you play a vital role in sustaining our shared values and culture at your hotel. You will support, guide and mentor your hotel team and leading by example, you will champion them to provide personalized service for our guests resulting in great financial performance for our owners. As a General Manager, you will: - Interview, hire, train, support, coach and mentor the department managers and their teams. - Champion great service and empower your staff to take care of our guests. - Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction. - Apply problem solving skills to resolve guest and/or employee issues to their satisfaction. - Monitor daily tasks to ensure that all standard operating procedures are followed. - Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations. - Support and contribute to the proactive sales efforts of the sales team on a continual basis. - Ensure that proper emergency procedures are communicated and followed, when necessary. - Conduct property inspections to ensure the hotel is a clean, safe and secure environment. - Plan for success and improvement with staff meetings, action plans and daily huddles. - Strategize with Revenue Management to maximize revenues and grow market share. - Prepare various financial reports for both management and owners. Potential Advancement Opportunities: Area General Manager InnVentures is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We consider all qualified candidates regardless of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, pregnancy, disability or any other protected class under federal, state or local law. Requirements To be successful in this role, you need strong verbal and written communication skills. You must be able to drive, read, write, type and use various forms of technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. Previous customer service and/or management experience is required. Applicants must be available to work evenings, weekends and holidays.

Keywords: InnVentures, Little Rock , General Manager, Executive , Little Rock, Arkansas

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