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Customer Service Associate (Call Center)

Company: Careerbuilder-US
Location: Little Rock
Posted on: November 22, 2021

Job Description:

GENERAL DUTIES & RESPONSIBILITIES : --- - Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. --- - Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. - Supporting high call volume inquiries not limited to card replacement, fraud, dispute, balance, account information etc Job Requirements:GENERAL DUTIES & RESPONSIBILITIES: ----- -- -- --- Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. ----- -- -- -- - Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. - Supporting high call volume inquiries not limited to card replacement, fraud, dispute, balance, account information etc

Keywords: Careerbuilder-US, Little Rock , Customer Service Associate (Call Center), Hospitality & Tourism , Little Rock, Arkansas

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