Coordinator-Customer Service - Cherokee Village

Company: baptist
Location: Cherokee Village
Posted on: January 15, 2022

Job Description:

b"AND RESPONSIBILITIESnJob Responsibilitiesnxc2xa0Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.nPerforms daily and monthly close out procedures for internal controls and cash balancing.nMaintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.nPromotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.nPossesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.nAnswers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.nMaintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.nCoordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.nCarries out all other duties assigned by the Clinic Manager in a timely manner.nCompletes assigned goals.nxc2xa0nJob Summarynxc2xa0Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.nQUALIFICATIONSnEducationnxc2xa0Descriptionxc2xa0Minimum Requiredxc2xa0Preferred/Desiredxc2xa0xc2xa0Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. xc2xa0Collegiate or medical trade completion. Associates DegreenExperiencenxc2xa0Descriptionxc2xa0Minimum Requiredxc2xa0Preferred/Desiredxc2xa0xc2xa0xc2xa0One year's current experience with insurance billing and/or medical collection and medical terminology.nLicensurenxc2xa0Descriptionxc2xa0Minimum Requiredxc2xa0Preferred/Desiredxc2xa0None"

Keywords: baptist, Little Rock , Coordinator-Customer Service - Cherokee Village, Hospitality & Tourism , Cherokee Village, Arkansas