Recruitment and Engagement/Scheduling Coordinator
Company: Home Instead
Location: Benton
Posted on: June 25, 2022
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Job Description:
***This position is for the Hot Springs -location***
The Scheduling Coordinator is expected to perform a variety of
duties for the scheduling coordination of CAREGivers, including
scheduling, and engaging -a staff of CAREGivers in order to provide
the highest quality service to clients.
Primary Responsibilities:
&bull Reflect the core values of MJ Eldercare of Arkansas, LLC
(d.b.a. an independently owned and operated Home Instead
franchise).
&bull Develop engagement strategies that utilize the 5
CAREGiver needs to promote CAREGiver retention and
satisfaction.
&bull Coordinate CAREGiver schedules with an emphasis on
creating high quality matches and extraordinary relationships.
&bull Monitor, mediate, and log all client and CAREGiver
activity utilizing the software system.
&bull Monitor compliance for local and federal labor and safety
laws including EOE, ADA, FMLA, and OSHA
&bull Maintain regular attendance at the office to execute job
responsibilities
&bull Demonstrate open and effective communication with the
general manager, colleagues, CAREGivers, clients and family
members.
&bull Adhere to all company policies, procedures and business
ethics codes and ensures that they are communicated and implemented
within the team.
Secondary Responsibilities:
&bull Conduct client/CAREGiver introductions as needed
&bull Schedule and conduct CAREGiver orientation and all
training including training required to meet Home Instead Standards
and additional optional training.
&bull Perform any and all other functions deemed necessary
Education/Experience Requirements:
&bull High school graduation or the equivalent
&bull One year of related business experience or an equivalent
combination of education and work experience may be considered
&bull Must possess a valid driver's license
Supervisory Responsibilities:
&bull N/A
Knowledge, Skills and Abilities:
&bull Must have an understanding of and uphold the policies and
procedures established by MJ Eldercare of Arkansas, LLC, (d.b.a. an
independently owned and operated Home Instead franchise)
&bull Must demonstrate excellent oral and written communication
skills and the ability to listen effectively
&bull Must have the ability to work independently, maintain
confidentiality of information and meet deadlines
&bull Must demonstrate effective interpersonal skills as well
as sound judgment and good decision-making skills
&bull Must demonstrate discretion, integrity and
fair-mindedness consistent with office standards, practices,
policies and procedures
&bull Must demonstrate knowledge of the senior care
industry
&bull Must have the ability to organize and prioritize daily,
monthly, quarterly and yearly work
&bull Must have the ability to establish good working
relationships with the general manager, office colleagues,
CAREGivers and the community
&bull Must have the ability to sit at a desk and listen
effectively for long periods of time on the telephone
&bull Must present a professional appearance and demeanor
&bull Must have the ability to operate office equipment
&bull Must be patient and congenial on the telephone
&bull Must have computer skills and be proficient in Excel and
Word
&bull Must have the availability to work evenings or weekends
as required
&bull Must have the ability to perform duties in a professional
office setting
&bull Must have the ability to work as a part of a team
&bull Must demonstrate excellent organizational skills
Benefits:
&bull Paid Time Off
&bull Medical, Dental, and Vision Insurance
* Holiday Pay
*Great team environment
Join a very special team of people who love making a difference in
the lives of others. EOE.Each Home Instead franchise is
independently owned and operated.Required
Keywords: Home Instead, Little Rock , Recruitment and Engagement/Scheduling Coordinator, Human Resources , Benton, Arkansas
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