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Senior Software Support Analyst

Company: State of Arkansas
Location: Little Rock
Posted on: September 15, 2020

Job Description:

Job Details Senior Software Support Analyst Agency:Arkansas Department of Health Office:Center for Public Health Lab Section:Administration Date Posted:09/09/2020 Posting Expires:09/15/2020 Summary The Senior Software Support Analyst is responsible for designing and/or modifying computer systems for system process activities. This position is governed by state and federal laws and agency policy. Typical Functions Meets with users to compile, identify, and determine job specifications needed to develop new processes, update, modify, or correct existing programs. Analyzes structure requirements, such as data manipulation, program logic, hardware and software requirements, and feasibility. Designs procedures, such as systems input, output, file structure, program language, and job flow requirements. Modifies design according to team requirements and user needs. Tests the development and implementation of program before placing system into production. Documents processes in systems manual, such as file and report layouts, form design, and decision tables. Analyzes systems maintenance requirements by reviewing reports, user modification requests and systems problems. Directs the design of computer system processes by scheduling priorities and assigning various tasks to subordinate analysts involved in system design. Coordinates the development and modification of computer job specifications for system users needed to implement new processes. Performs systems maintenance activities through error reports, user modifications requests, and systems problems. Performs other duties as assigned. Special Job Dimensions Knowledge, Abilities, and Skills Knowledge of computer system hardware and software. Knowledge of computer user requirements. Knowledge of system design procedures. Ability to develop computer programs. Ability to analyze and modify existing computer systems. Ability to lead analyst team in the design and maintenance of computer system processes. Ability to determine costs and resource requirements of projects. Minimum Education and/or Experience The formal education equivalent of a bachelor's degree with a major in computer science, mathematics or a related field; plus four years of experience in computer programming or a related area, including one year in systems analysis. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. Preferred Qualifications Required to work after hours and weekends as needed.Knowledge of SQL and experience with data integration software such as Rhapsody and Mirth preferred. Experience in a regulated laboratory is preferred.This is a grant funded position. Certificates, Licenses, Registrations Agency Specific Information This Position will close at 11:59 pm on the closing date listed.Hiring Official- C. McGeeThis office only accepts completed applications, resumes and relevant transcripts to determine minimum qualifications. Applicants should present other documents to the hiring official upon interview, if applicable.If you are a Veteran, Disable Veteran or a Surviving Spouse of a Deceased Veteran and remains unmarried at the time you are seeking preference and you are a citizen and resident of this state you shall be entitled to employment preference in a position over other applicants after meeting substantially equal qualifications.Please submit the DD-214 and other official documentation to the address below.THE ARKANSAS DEPARTMENT OF HEALTH DOES NOT ACCEPT ELECTRONIC MEDIA OF ANY FORM, (CDs, flash drives, memory sticks, tapes, etc.) WITH STATE EMPLOYMENT APPLICATIONS.All Applicants must submit complete and accurate information and complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. Applicants are encouraged to attach an original written resume to supplement their application or a paper addendum for additional work history section of the application. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.When submitting your State Application, you may refer to your resume for the Employment History if your resume includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).Please complete the Work History section of the application, even if you are including a resume. Incomplete applications will NOT be processed.All ADH applicants must complete a drug screen and background check if applicable. Direct Deposit is required for employment according to Act 1887 of 2005.Human Resources Office- Recruitment Section4815 W Markham St., Slot 26Little Rock, AR 72205-3867Office Hours: 8:00 a.m. to 4:30 p.m. Monday thru FridayFax No. Job Details Position No.: Class Code:D038C Grade:IT06 Salary Range:$57,755.30 - $83,745.00 per year Background check required?Yes Job Type:Full Time Location Information Job City:Little Rock Job County/Region:Pulaski Contact Information Contact name:Sheila Smith Phone: Email: Options View printable version of this page Apply for this job

Keywords: State of Arkansas, Little Rock , Senior Software Support Analyst, IT / Software / Systems , Little Rock, Arkansas

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