Information Technology Application Support Analyst (Remote Opportunity)
Company: Regions Bank
Location: Little Rock
Posted on: January 25, 2023
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Job Description:
Thank you for your interest in a career at Regions. At Regions,
we believe associates deserve more than just a job. We believe in
offering performance-driven individuals a place where they can
build a career --- a place to expect more opportunities. If you are
focused on results, dedicated to quality, strength and integrity,
and possess the drive to succeed, then we are your employer of
choice.Regions is dedicated to taking appropriate steps to
safeguard and protect private and personally identifiable
information you submit. The information that you submit will be
collected and reviewed by associates, consultants, and vendors of
Regions in order to evaluate your qualifications and experience for
job opportunities and will not be used for marketing purposes,
sold, or shared outside of Regions unless required by law. Such
information will be stored in accordance with regulatory
requirements and in conjunction with Regions' Retention Schedule
for a minimum of three years. You may review, modify, or update
your information by visiting and logging into the careers section
of the system.**Job Description:**At Regions, the Information
Technology Application Support Analyst supports software systems,
provides troubleshooting, technical assistance, installation, and
training to software users. This position also ensures that
application support documentation is maintained to the highest
quality.**Primary Responsibilities**+ Obtains information on
application design and functionality to propose solutions to end
users+ Responds to client inquiries concerning software operation
and troubleshoots system software and operator complications+
Monitors routine and critical processes and workflows to
proactively identify problem trends+ Assists with application
implementations and configuration+ Performs root cause analysis and
provides technical solutions to production related application
errors+ Performs application testing in various environments+
Deploys service releases, patches, requests, and customizations+
Resolves complex problems or issues+ Oversees one or more processes
and may act as procedural expert regarding policies, guidelines, or
processes+ May act as lead to less experienced associates+ May act
as subject matter expert (SME)This position is exempt from
timekeeping requirements under the Fair Labor Standards Act and is
not eligible for overtime pay.**Requirements**+ Bachelor's degree
in a related field and five (5) years of related experience+ Or
High School Diploma and nine (9) years of experience**Skills and
Competencies**+ Ability to communicate technical problems and
solutions to non-technical users+ Excellent written and verbal
communication skills\#LI-Remote**Position Type**Full
time**Compensation Details**Pay ranges are job specific and are
provided as a point-of-market reference for compensation decisions.
Other factors which directly impact pay for individual associates
include: experience, skills, knowledge, contribution, job location
and, most importantly, performance in the job role. As these
factors vary by individuals, pay will also vary among individual
associates within the same job._The target information listed below
is based on the national range and level of the position._**Job
Range Target:****_Minimum:_**$80,121.00 USD**_Median:_**$114,630.00
USD**Incentive Pay Plans:**This job is not incentive
eligible.**Benefits Information**Regions offers a benefits package
that is flexible, comprehensive and recognizes that "one size does
not fit all" for associates. Listed below is a synopsis of the
benefits offered by Regions for informational purposes, which is
not intended to be a complete summary of plan terms and
conditions.+ Paid Vacation/Sick Time+ 401K with Company Match+
Medical, Dental and Vision Benefits+ Disability Benefits+ Health
Savings Account+ Flexible Spending Account+ Life Insurance+
Parental Leave+ Employee Assistance Program+ Associate Volunteer
ProgramPlease note, benefits and plans may be changed, amended, or
terminated with respect to all or any class of associate at any
time. To learn more about Regions' benefits, please click or copy
the link below to your
browser.https://www.regions.com/welcometour/benefits.rf**Location
Details**Riverchase OPS Center**Location:**Hoover, AlabamaBring
Your Whole Self to WorkWe have a passion for creating an inclusive
environment that promotes and values diversity of race, color,
national origin, religion, age, sexual orientation, gender
identity, disability, veteran status, genetic information, sex,
pregnancy, and many other primary and secondary dimensions that
make each of us unique as individuals and provide valuable
perspective that makes us a better company and employer. More
importantly, we recognize that creating a workplace where everyone,
regardless of background, can do their best work is the right thing
to do.OFCCP Disclosure: Equal Opportunity
Employer/Disabled/Veterans**About Regions**At Regions, our culture
focuses on five core values that are a commitment to how we will do
business:+ Put people first+ Do what is right+ Focus on your
customer+ Reach higher+ Enjoy lifeThrough these values, our mission
to make life better drives our desire to improve and make a
positive difference in the communities where we work and live
through financial investments and volunteering.
Keywords: Regions Bank, Little Rock , Information Technology Application Support Analyst (Remote Opportunity), IT / Software / Systems , Little Rock, Arkansas
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