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Telecommunications Systems Admin - Assoc

Company: University of Arkansas for Medical Sciences
Location: Little Rock
Posted on: July 13, 2019

Job Description:

Requisition ID 2019-60554 Category Info Technology Position Type Regular Full-Time Department INFO Unified Communications & Telecom Post End Date 6/21/2019 Overview Position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. The Telecommunications Systems Admin Associate assist with maintenance of the organization's enterprise IT communications infrastructure. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks: * Health: Medical, Dental and Vision plans available for staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Salary offered commensurate with experience Responsibilities * Understand customer request, process requirements and ensure they can be achieved through high quality deliverables. * Document the interactions between systems and applications within the environment to ensure performance, reliability, enhance scalability, and meet security requirements. * Use documentation and understanding of those interactions to evaluate the impact of changes or additions as requested by our organization on a daily basis. * Conduct cost and traffic analysis to determine the best use of resources. * Manage multiple applications, systems, network, and IT Communications activities. May include programming, analysis, networking, data processing, and/or administration responsibilities. * Resolve technical problems. * Coordinate information system priorities. * Work closely with management, other departments and customers to ensure effective integration among information systems and the UAMS IT infrastructure. * Work with all other areas of the department to insure cross functional support, synergy and needs to support all department and company objectives. * Serve as coordination contact between infrastructure support teams, customers, and management. * Conducts tasks and assignments as directed. * Works with moderate supervision with some latitude for independent judgment. * Other duties as assigned. Qualifications Minimum Qualifications: * High School diploma plus four (4) years of experience maintaining, troubleshooting, and repairing IT Communications hardware * Ability to work in a team environment * Strong written and verbal communications skills Preferred Qualifications: * Licenses/Certifications: A+ Certification, MTA, MCSA or MCSE * Experience with MS Office Tools: Word, Excel, Access, and PowerPoint; and/or Microsoft Project This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. Physical Requirements Stand: Frequently Sit: Frequently Walk: Frequently Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally Lift, push, pull, carry weight: 51 - 99 lbs Use hands to touch, handle, or feel: Frequently Talk: Frequently Hear: Frequently Taste or smell: Occasionally Read, concentrate, think analytically: Frequently Physical Environment: Inside Classroom Setting, Inside Laboratory Environment, Inside Medical Facility Environment, Inside Office Environment, Outdoor Weather Conditions Noise Level: Moderate Visual Requirements: Color discrimination, Far visual acuity, Near visual acuity Hazards: Dust, Electrical, Sharp objects/tools Options

Keywords: University of Arkansas for Medical Sciences, Little Rock , Telecommunications Systems Admin - Assoc, IT / Software / Systems , Little Rock, Arkansas

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