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Call Center Manager

Company: DEEGIT, INC.
Location: Little Rock
Posted on: November 21, 2020

Job Description:

Experience in managing large call center operations team of 100 resources in outsourced environment. Experience on hiring and training front line agents to deliver required quality and productivity targets Manage Client escalations and Client relationships Participate in governance calls with the clients for effective process management Experienced in Mortgage servicing or origination customer service environment is a must

Keywords: DEEGIT, INC., Little Rock , Call Center Manager, Other , Little Rock, Arkansas

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