Client/Customer Support Assistant
Company: Recruiting
Location: Little Rock
Posted on: January 15, 2021
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Job Description:
We are seeking two Customer Support Assistant's to join our
team! You will be responsible for helping customers by providing
product and service information. Team based training sessions
ensure that each person in our company has the opportunity to learn
from our top representatives. We promote growth from within and
encourage our team to work together to reach client & customer
goals and improve skills. Specialized training will prepare
individuals to work with customers to provide a unique and pleasant
sales experience, which fosters acquisition of quality customers
and long term customer loyalty. In this position you will work as a
member of a team of professionals responsible for providing
benefits and financial products to help clients protect their
homes, cars, lives and retirement incomes. Our team members perform
a fundamental role in servicing clients, supporting agents and
building strong relationships with the community. Responsibilities:
* Provide information about the products and services *
Troubleshoot and resolve event issues and concerns * Provide
customer support and handling customer inquiries * Document and
update customer records based on interactions * Generating quotes,
processing payments & reporting claims * Provide customer support
and handling customer inquiries * Develop and maintain a knowledge
base of the evolving product and services offerings * Conducting
policy reviews and providing details on updates * Providing
excellent client service * Relationship building with new and
existing clients Job Requirements:Requirements:* Excellent
Communication/interpersonal skills* Confident, self-starter who
works well independently* Previous experience in customer service,
sales, or other related fields* Ability to build rapport with
clients* Good organizational skills* Must have ability to
multitaskRalston@recruit-careers.comApply if you have the following
experience: entry level sales, customer service, manager,
marketing, sales, hospitality, management,business development,
business,advertising, human resources, outside sales, customer
service, full-time, salesman, communications, training,
communications, sales and marketing, sales marketing, market
research, sales and marketing, sales management, management, sales
manager, business developmentSDL2017
Keywords: Recruiting, Little Rock , Client/Customer Support Assistant, Other , Little Rock, Arkansas
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here to apply!
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