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Access Coordinator II-UTEMPS

Company: University of Arkansas for Medical Sciences
Location: Little Rock
Posted on: May 4, 2021

Job Description:

Access Coordinator----The Access Coordinator II will meet, greet, and assist the public, answer telephones and/or coordinate appointments, referrals, consults, tests and procedures.--The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.-- We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.--------Salary: Commensurate with experience--

Assists the public in a professional and friendly manner, performing registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors.--Processes walk-ins, create new patient charts, and access systems for orders as appropriate.Demonstrates positive working relationships with co-workers, management team, and ancillary departments by--communicating accurate and complete information, maintaining strict confidentiality as appropriate.Using careful listening and negotiation skills to resolve disagreements, deals with conflicts in a positive and professional manner.Inventory, order, and stock supplies; cleans and maintains equipment. Pick-up and deliver mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee.Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.Other duties as assigned.Minimum Qualifications:
High school diploma or GED equivalent plus two (2) years of customer service or healthcare experience.Excellent customer service skills.Computer/basic keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners.Ability to support patient care activities as needed, and follow oral instructions, read and write.Ability to perform all duties of the Access Coordinator IPreferred Qualifications:
Previous patient registration experience.--This position is subject to a pre-employment criminal background check and drug screen.-- A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.-- The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.----UAMS--is an----and----of individuals with disabilities and protected veterans and is committed to excellence.--If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).--Stand: Occasionally
Sit: Frequently
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
Lift, push, pull, carry weight: 10 lbs or less
Use hands to touch, handle, or feel: Occasionally
Talk: Frequently
Hear: Frequently
Taste or smell: Never
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: Biological

Keywords: University of Arkansas for Medical Sciences, Little Rock , Access Coordinator II-UTEMPS, Other , Little Rock, Arkansas

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