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Patient Services Associate BH Crisis Stabilization Unit

Company: UAMS Medical Center
Location: Little Rock
Posted on: May 6, 2021

Job Description:

OverviewSchedule: Full-Time, Day Shifts w/ Weekend RotationThe Patient Services Associate (PSA) is a specifically trained member of the unit based care team who provides both clerical and patient care support to the BH Crisis Stabilization Unit team (CSU Patient Management Team).The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN; performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.UAMS offers amazing benefits and perks: Health: Medical, Dental and Vision plans available for staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy.Salary offered commensurate with experienceResponsibilitiesThe PSA works under the direct supervision of the Clinical Services Manager (CSM) and the direction of the RN(s); performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit. Acquires initial and ongoing competencies for clinical care and clerical components Assists the care team in providing efficient, effective patient care Demonstrates competency in obtaining, maintaining and using equipment necessary for patient care and clerical support Documents care given according to standards Uses appropriate written and verbal communication Respects patients privacy and confidentiality Takes a proactive approach towards assisting patients, visitors and other staff Adheres to departmental attendance standards and responds to unit staffing needs Adheres to UAMS safety plan Complies with safety instructions and observes safe work practices Provides input on safety issues May be exposed to cleaning agents, blood and body fluids. May be exposed to infectious and contagious diseases Adheres to UAMS Code of Conduct Adheres to Clinical Programs and PRI Departmental policies and dress code standards Works effectively with team/work groups to fulfill UAMS mission Should be familiar with, and able to access the online policies from PRI, UAMS and Nursing Service Participates in ongoing hospital performance assessment and process improvement Participates in continuing education, professional/ institutional advancement opportunities May perform other duties as assigned.QualificationsRequired: High school diploma/GED, plus 1 year Patient Care AND1 year Clerical Experience in a health care setting. Successful completion of the UAMS PCT and PSC courses within probationary period (90 days). Excellent communication skills, basic computer skills, strong work ethics and accountability. Preferred: Two (2) or more years of Patient Care and Clerical Experience.Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).This position is subject to a pre-employment criminal background check and drug screen.A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.UAMS is anAffirmative ActionandEqual Opportunity Employerof individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (501) 686-6432 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).Physical RequirementsStand: ContinuouslySit: ContinuouslyWalk: ContinuouslyBend, crawl, crouch, kneel, stoop, or reach overhead: ContinuouslyLift, push, pull, carry weight: 51 - 99 lbsUse hands to touch, handle, or feel: ContinuouslyTalk: ContinuouslyHear: ContinuouslyTaste or smell: ContinuouslyRead, concentrate, think analytically: ContinuouslyPhysical Environment: Inside Medical Facility EnvironmentNoise Level: ModerateVisual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuityHazards: Biological, Sharp objects/tools

Keywords: UAMS Medical Center, Little Rock , Patient Services Associate BH Crisis Stabilization Unit, Other , Little Rock, Arkansas

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