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Career Specialist

Company: Maximus
Location: Rison
Posted on: January 15, 2022

Job Description:

Maximus is seeking a Case Management Counselor is focused on customer access and program services associated with the states SNAP program. The Case Management Counselors work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. *This is a full-time remote position, but applicants must live in one of the below cities and able to travel within their respective counties: Benton, Van Buren or Rison. Job Requirements:Primary Responsibilities: Develop working relationships with customers and monitor engagement and progress Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, childcare, transportation, substance abuse/mental health, child support establishment, legal, and other related needs) Follow-up with customers to ensure that their needs are met, and questions and concerns are resolved Interact with other team members to provide expertise and assistance in resolving participant issues Maintain accurate and timely case notes on all customer contacts and document activities Share information about outreach and engagement efforts with project staff Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider -- - Minimum Requirements: High school diploma or GED required; Associate degree from an accredited college or university preferred Requires 100% travel throughout the county of one of the follow cities: Benton, Van Buren or Rison -- - Home Office Requirements: Internet speed of 25mbps or higher required (internet speed can be tested by going to ) Private work area and adequate power source All equipment will be provided by Maximus

Keywords: Maximus, Little Rock , Career Specialist, Other , Rison, Arkansas

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