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Concierge / Customer Service Reception

Company: Elegance Living
Location: Little Rock
Posted on: January 15, 2022

Job Description:

Since Woodland Heights's is nestled in a tranquil setting of a secluded forest of mature oaks and evergreens, you'd never guess how close it is to Interstate 630 and other major attractions of the Greater Little Rock metropolitan area. But if it's fantastic dining, cultural, and social opportunities you're after, you don't have to travel far.Right on campus, you'll enjoy delicious restaurant menus prepared by your very own executive chef. Connect with your neighbors during our many daily activities or at our popular "Happy Hour" in the evening. Aspire to feel your personal best with the benefit of our on site fitness center, heated indoor saltwater swimming pool and whirlpool. And rest assured you're being taken care of by our dedicated staff with more than 27 years experience in the senior living industry.More than just maintenance-free, the active Woodland Heights lifestyle offers a whole new perspective on retirement living.Hiring Immediately - Full Time Customer Service / Concierge / ReceptionistAs the first point of contact at the community for our customers through telephone or in-person interactions, the Concierge provides exemplary customer service in a friendly and professional manner.Check out our perks!+ Easily Access Your Schedule: View your schedule, pick-up shifts & request time off anytime, anywhere from the OnShift mobile app. + Earn Rewards: Track your progress and earn award points for clocking in & out on time, answering surveys and for other contributions in the community. + Provide Feedback: Answer short community surveys and provide feedback about your day - all from your mobile phone. + Access Funds: Access your earned, but unpaid wages before payday for just a small transaction fee. + Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.+ Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages.+ Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.+ Promote and encourage residents to participate in activities.+ Follow and communicate company policies and procedures.+ Compassion for and desire to work with seniors!+ Ability to communicate effectively with residents, families, staff, vendors, and the general public.+ Strong organizational and follow-up skills, and the ability to manage multiple priorities.+ Knowledge of word processing, spreadsheets, and email functions.+ Must be able to pass a criminal background and drug screens.Apply TODAY for this exciting Concierge opportunity!Requisition ID: 2021-6038 Street: 8700 Riley Drive Post End Date: 1/17/2022 Telecommute: No

Keywords: Elegance Living, Little Rock , Concierge / Customer Service Reception, Other , Little Rock, Arkansas

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