Loan Assistant III
Company: Simmons Bank
Location: Little Rock
Posted on: August 5, 2022
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Job Description:
It's fun to work in a company where people truly BELIEVE in what
they're doing!
We're committed to bringing passion and customer focus to the
business.
* The Loan Assistant III position provides support to the company's
bankers by servicing, maintaining and updating loan documentation
and loan files. The position requires substantial interaction with
new and current bank customers, both internal and external. This
position also requires excellent customer service skills along with
proactive communication abilities.
* Job Description
Job Description
The Loan Assistant III position provides support to the company's
bankers by servicing, maintaining and updating loan documentation
and loan files. The position requires substantial interaction with
new and current bank customers, both internal and external. This
position also requires excellent customer service skills along with
proactive communication abilities.
Essential Duties and Responsibilities
* Significant understanding of loan documentation, credit policy
and banking regulation to enable a constant review to ensure the
assistant is up to speed on any changes with company credit policy
and company compliance.
* Coordinate the preparation of required loan documentation; review
documentation for compliance with documentation requirements;
coordinate the execution of loan documents; organize workflow for
loan renewal; follow up with clients, insurance agents, Title
Company and/ or attorney for missing loan documentation as
necessary.
* Effective file maintenance to resolve exceptions or any other
documentation deficiencies along with actively managing outstanding
exception items for compliance with Credit Policy.
* Work closely with the assigned banker to assist in collecting
financial data and client phone/email communication to better
manage the overall client relationship. Other client related
services include wires, NSF accounts and overdrafts. Should contain
a significant ability to interpret complex financial statements and
their analyses with ability to translate all details to the
appropriate business partner.
* Responsible for monitoring reports such as past due, paid off
loans, criticized assets, and maturing loan lists to assist and
proactively inform banker of potential or pending issues along with
providing support to minimize administrative issues such client
past dues.
* Promote an outstanding customer experience by exemplifying prompt
follow-up and proactive internal/external customer communication,
proper etiquette, and all other professional customer service
qualities to maximize the most out of the client relationships.
* Moderate understanding of HMDA, CRA Community Development, and
CRA Small Business Revenue inputs to ensure proper reporting and
compliance for the bank.
* Solid partnership with all ancillary departments within the bank
to include the Loan Admin group, CIS, Loan Review, Special Assets,
Bank Card, and Consumer Special Services.
* In certain markets, significant understanding and communication
ability of the bank's retail services and processes in order to
effectively perform retail functions as needed.
* Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required.
Skills
* Ability to read, write, analyze and comprehend simple
instructions, routine business correspondence, financial reports
and/or legal documents.
* Ability to read and interpret documents such as procedure
manuals, general business correspondence and/or journals or
government regulations.
* Ability to manage problematic situations in a diplomatic
manner.
Education and/or Experience
* HS Diploma/GED required
* Four to six years clerical, administrative support or general
office experience.
* Prior loan experience required.
Computer Skills
* MS Office programs
* Thorough understanding of the bank's operating systems to include
Lending Cycle, Argo, and Synergy or relative prior experience with
similar operating systems
Other Qualifications (including physical requirements)
* Self-starter, ability to work independently.
* Demonstrate the ability to be proactive in judgment, multi-task,
and be punctual and timely in performing tasks.
Skills Training:
* Communication
* Customer Service
* Time Management
* Critical Thinking
Equal Employment Opportunity Information: Simmons First National
Corporation and its subsidiaries are committed to a policy of equal
employment with respect to a person's race, color, religion, sex,
ancestry, sexual orientation, gender identity, national origin,
covered veterans, military status, physical or mental disability or
any other legally protected classifications. Simmons First National
Corporation and its subsidiaries are committed to Affirmative
Action Programs consisting of results-oriented procedures to ensure
equal employment opportunities. These programs require positive
action in lieu of neutral non-discrimination and merit
hiring/performance policies.
Keywords: Simmons Bank, Little Rock , Loan Assistant III, Other , Little Rock, Arkansas
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