Rebuild Coordinator

Company: Riggs CAT
Location: Little Rock
Posted on: August 6, 2022

Job Description:

Riggs CATDescription:
The Rebuild Coordinator is responsible for providing reliable and accurate quotes for service work including labor, parts, etc. This position oversees the complete machine rebuild process from quote to end product delivery and acts as a liaison between the different functional areas of the company and the customer.WHAT YOU'LL DO Monitor Cloudlink opportunities for rebuild quote requestsEstablish requirements for machine rebuildsDirect rebuild efforts and quotes to appropriate branch based on territory needsCreate quotes for rebuilds per customer needs using Caterpillar's SIS, SMI, TMI, and current software programs including Builder G3, Service Options Collaborator (SOC, BMTS, and DBS using approved Caterpillar codingDevelop strong relationships within the dealershipAssist in developing and improving the quote processes and proceduresTrack quote generated repairs to ensure accuracyMaintain rebuild work orders from opening to closingCreate and monitor rebuild project schedules/timelines during the rebuild process and keep all interest parties informed of progress and issues that may ariseMonitor and assist with Military rebuilds with same quality of effortAssist in training lower level technicians when needed

Requirements:
WHAT YOU'LL NEEDHigh school diploma or equivalentStrong mechanical aptitude with higher technical knowledge and understanding of Caterpillar or other Construction machinery systemsAbove average computer skillsAbove average skills in Word and ExcelExcellent communication skills both verbally and writtenThe ability to learn and master various software systemsIMPORTANT INFORMATIONWhile performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually mild to moderate. Employee must be able to lift 25 pounds on occasion and drive for extended periods of time while traveling across the state. Required travel up to 20%.. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.Salary/ExemptEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PM20PI187902022

Keywords: Riggs CAT, Little Rock , Rebuild Coordinator, Other , Little Rock, Arkansas