Company: Harp's Food Stores
Posted on: September 25, 2022
Cake Decorator Summary
To deliver more than is expected to my customers and associates by
providing a positive first impression, determining actual needs,
delivering real solutions, adding value where I can by supervising
the store and leaving the customer so satisfied that no competitor
is an acceptable alternative.
Cake Decorator: What I Do, How I Do It, and Why I do it
As a Cake Decorator, this is what I do:
Bakery Department Operations - I support bakery department
operations including department readiness, staffing, price
maintenance, policies and procedures, inventory preparation,
department financial goals and objectives, department cleanliness,
and safe use of equipment and tools.
Bakery Department Replenishment & Inventory Procedures -I support
bakery department replenishment and inventory processes including
ordering, replenishment, receiving, invoicing and accounting, back
stock, reclamation and returns, damages and reworks, supply use and
Merchandising & Sales Floor Standards - I support merchandising and
sales floor standards by proper stocking, rotation, signing,
setting and maintaining displays, sampling and overall department
Equipment and Tools - I adhere to all proper equipment procedures,
including cleaning and maintenance requirements.
Food Production and Processing -I follow all company and food
safety production guidelines for fresh food preparation, production
and processing. I ensure all products produced for consumption is
properly packaged/wrapped, weighed and/or priced, and labeled
according to company and regulatory requirements.
Department Cleaning Standards - I adhere to food service department
cleaning standards, following company and food safety guidelines
and using only approved equipment and cleaning chemicals for
cleaning procedures within the department, including the production
area and applicable service cases.
Problem Solving - I clearly define issues upfront and then use
critical thinking skills and logic to effectively obtain answers to
questions through a conscious and organized manner.
Safety/Quality Orientation - I consistently produce and emphasize
the need to produce high quality products and services while being
aware of the issues and following procedures that affect personal
safety and the safety of others.
As a Cake Decorator, this is how I do it:
Building Relationships - I successfully initiate, develop, and
foster relationships with others. I take a personal interest in the
interests and ideas of others and treat others fairly,
respectfully, and sincerely. I empathize with the emotions of
others and consider things from other people's perspectives.
Conscientiousness - I demonstrate responsible behavior,
thoroughness of work, and dependability. I consistently demonstrate
compliance with Harps' policies and procedures, including regular
and timely attendance, adherence to dress code and ensuring a safe
work environment, and a willingness to complete other duties as
Customer Service/Hospitality - I completely understand what
delivering more than expected means in regards to great customer
service. I remove any barriers impeding customer service. I
actively look for ways to help others by following our SMILE
Integrity - I demonstrate and act in accordance with an appropriate
and sound set of values, beliefs, and business ethics. I am an
Professionalism - I hold myself accountable by demonstrating a "no
excuses" approach to my own attitude, performance, and results. I
work in the best interest of Harps even when it involves putting
individual needs aside.
As a Cake Decorator, this is why I do it:
Customer Focus - I anticipate and recognize customer needs and
remain dedicated exceeding customer expectations. I use customer
information to improve products and services. I continually strive
to improve customer satisfaction.
Respecting Others/Citizenship - I encourage an atmosphere of
teamwork by my own actions. I support others, facilitate their
work, and defend them when appropriate. I encourage cooperation and
trust within a group. I show a high concern for the rights, values,
and worth of others. I treat others fairly and consistently. I give
appropriate attention toward the concerns expressed by others by
empathizing with their emotions and considering things from their
Supporting Harps' Mission Statement - With respect and support from
my peers and supervisors, I strive daily to exceed my customers'
expectations in an effort to support the Harps' Mission Statement -
"Our mission is to provide the best overall value to our customers,
building a reputation for competitive prices, product quality and
freshness, friendly service and cleanliness."
- Must be at least 18 years of age.
- High school diploma or G.E.D. equivalent preferred.
- Ability to work a flexible schedule including evenings, early
mornings, weekends and holidays as needed.
- Adaptable to different situations and the ability to respond
with flexibility to shifting priorities and rapid change.
- Ability to interpret, understand and follow instructions.
- Moves, lifts, carries and places merchandise and supplies
weighing less than or equal to 25 pounds without assistance.
- Frequently reaches overhead and below the knees, including
pushing, pulling, squatting, kneeling, bending, stooping, crouching
and twisting with or without bearing weight. Occasionally required
- Continuous repetitive motion with hand(s) and arm(s), such as
grasping, gripping and turning.
- Stands and/or walks continuously throughout shift.
- Visually locates merchandise and other objects, as well as
verifies information, often in small print.
- May be exposed to all weather conditions (hot, cold, rain,
snow, ice and wind) as well as, inside work with variations in
heat, cold, dust and humidity.
- May be exposed to cleaning solvents or other chemicals.
- May be exposed to latex, eggs, nuts, soy and wheat.
- Employment at Harps may be contingent upon completion and our
evaluation of a PEP survey, drug screen, employment reference check
and criminal background check.
Keywords: Harp's Food Stores, Little Rock , Cake Decorator, Other , Dover, Arkansas
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