Regional IT Business Partner
Company: DP World
Location: Charlotte
Posted on: January 26, 2023
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Job Description:
Job Description
ABOUT THE BUSINESS:
We are the leading provider of worldwide smart end-to-end supply
chain logistics, enabling the flow of trade across the globe. Our
comprehensive range of products and services covers every link of
the integrated supply chain - from maritime and inland terminals to
marine services and industrial parks as well as technology-driven
customer solutions.
We deliver these services through an interconnected global network
of 295 business units in 78 countries across six continents, with a
significant presence both in high-growth and mature markets.
Wherever we operate, we integrate sustainability and responsible
corporate citizenship into our activities, striving for a positive
contribution to the economies and communities where we live and
work.
Our dedicated, diverse and professional team of more than 97,657
from 158 nationalities are committed to delivering unrivalled value
to our customers and partners. We do this by focusing on mutually
beneficial relationships - with governments, shippers, traders, and
other stakeholders along the global supply chain - relationships
built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading
digital technology to further broaden our vision to disrupt world
trade and create the smartest, most efficient and innovative
solutions, while ensuring a positive and sustainable impact on
economies, societies and our planet.
KEY ACCOUNTABILITIES:
Establishes the strategic direction of the region information
technology; executes this strategy in collaboration with Group IT
and Regional CEO leadership.
Directs and coordinates professional services such as systems
analysis and design, feasibility studies, and programming of
information, communication, and office automation systems.
Research and implement specific technology solutions to meet
current or anticipated BCO's and customer's needs, ensuring that
those solutions keep up ahead of the competition.
Design IT Components solutions for presentation to customers
Support and implement customers launch and IT solutions
required.
Actively participate and support on selling and development DPW end
to end solutions to customers by show casting out IT solutions and
capability.
Deliver business results in the areas of IT Operations, IT Security
and compliance, Enterprise business systems, business process, and
system integration
Lead IT strategic and operational planning to achieve business
goals including managing a roadmap that will support rapid
growth
Evaluate and make recommendations on staffing, outsourcing,
purchasing, and in-house development of systems and processes.
Accountability for defining the issues that are giving rise to
service breakdowns.
Leverage experience and consultant studies that provide problem
definition and suggested action plans related to improving the
level and quality of IT service, while lowering operational and
support costs.
Provide clinical, objective, business-based advice to the CEO with
respect to how IT Services should best be provided in the
future.
Provide world class IT support to regional countries CEO's and
functional teams for new and existing systems.
Develop and gain support for a strategy to provide effective IT
systems as a competitive advantage
Ensure DP World has state of the art technology for ports &
terminals, assembly, logistics, and supply chain management.
Building and supporting an IT platform that will support DP World
growth plans.
Provide leadership for IT Governance within the company
Other duties as assigned.
Accountable for leading an engaged team, providing direction and
promoting collaboration while ensuring they are enabled to carry
out the goals and objectives of the business
Act as an ambassador for DP World at all times when working;
promoting and demonstrating positive behaviours in harmony with DP
World's Founder's Principles, values and culture; ensuring the
highest level of safety is applied in all activities; understanding
and following DP World's Code of Conduct and Ethics policies
Perform other related duties as assigned
JOB CONTEXT
The job is a key position in the regional office. The position
fills a critical need in leading and organizing the region's
operating system strategy. This role will develop and create
strategic IT programs and initiatives for the Americas Region that
will improve DP World Operations' efficiencies and customer's
needs.
This role needs to bring different stakeholders internally and
externally, together to create collaboration values and
synergies.
QUALIFICATIONS, SKILLS & EXPERIENCE
In order to give credible support to the organisation and be
successful in this role, the ideal candidate will have the
following:
Master's degree in business administration, Operations Research, or
Computer Science, or equivalent training and experience
required.
At least ten years of experience in IT with significant leadership
experience preferred.
Demonstrated knowledge of budgeting, financial planning and
business operations.
Fluent verbally & written in English, Spanish Is a plus.
Project Management
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Thorough understanding of IS policies and procedures.
Thorough understanding of or the ability to quickly master
technology used in the organization.
Proficient with Microsoft Office Suite or related software.
COMMUNICATIONS & KEY WORKING RELATIONSHIPS:
INTERNAL-
Key departments teams and executives within the organizations.
Frequent interaction with the Chief Technology Officer and other
executives while working on companywide projects.
Daily interaction with functional experts from other DP World
departments as the leader and team member of specific project
teams.
Team members
EXTERNAL-
The ability to communicate effectively with external parties is
essential to successfully perform this role. Examples of these
external parties include:
Senior Government Officials across geographies
External vendors
Potential/live customers
External advisors/consultants
Keywords: DP World, Little Rock , Regional IT Business Partner, Other , Charlotte, Arkansas
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