IT Desktop Support III

Company: Innova Solutions
Location: Little Rock
Posted on: March 17, 2023

Job Description:

• Support a robust Microsoft based network running Windows 10/11 and Microsoft Office 365, MS Teams, etc. Basic Desktop and Networking support knowledge on Windows Operating systems, OS error conditions, IPConfig Command, Active Directory, DHCP, DNS and Group policy.
• PC Desktop, Laptop and Tablet expertise needed to perform the duties of this position.
• Mac experience is a plus. Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, execute against the deployment plan, executing equipment replacement activity, updating asset management system to reflect work performed, reporting and monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform data transfer and recovery, resolve network communication problems independently, e-mail administration, preparing assets for disposition, other administrative duties

Keywords: Innova Solutions, Little Rock , IT Desktop Support III, Other , Little Rock, Arkansas