Program Eligibility Specialist

Company: ATA Services Inc
Location: Little Rock
Posted on: March 20, 2023

Job Description:

ATA Services Inc. is seeking a full-time Program Eligibility Specialist to work a long-term assignment in Little Rock, AR . This role is Monday- Friday at $17.38 an hour. Please review the job summary below for more information. We look forward to working with you!Job SummaryThe Program Eligibility Specialist works in the Family Support Unit and is responsible for obtaining client information, preparing and monitoring case plans, coordinating services with providers, and preparing information and recommendations. This position is governed by state and federal laws and agency/institution policy. The Program Eligibility Specialist works under the supervision of the Program Coordinator and/or Program Manager.Job Duties & ResponsibilitiesA. Case Management (42%)1. Interviews clients and determine eligibility for Essential Worker child care services.2. Documents and enters information accurately and in a timely manner into electronic systems (KidCare).3. Assists families by connecting them to community resources.4. Updates and documents files accurately and within specified timeframes according to designated procedures.5. Ensure timely notices are sent to clients and providers and follows-up where appropriate6. Explain eligibility requirements to applicants and/or family members.7. Maintains and monitors caseload.B. Communication and Coordination (32%)1. Communicates effectively with clients according to within specified timeframes outlined in procedures.2. Informs supervisor of critical issues that may need to be staffed.3. Communicates and coordinates with other agencies, providers, and the general public as appropriate.4. Maintains and updates calendar of appointments, office times/dates, and ensures point of contact is designated during absenteeismC. Technical Assistance (16%)1. Provides technical assistance to providers and clients by explaining eligibility requirements, changes, laws, and procedures.2. Return messages and or phone calls in a timely manner.3. Conducts and documents outreach activities to providers and community in monthly reports submitted to supervisor.4. May serve as a liaison to other divisions and agencies to develop policies and procedures for community-based programs.D. Teamwork (10%)1. Exhibits cooperative spirit & professionalism when working with peers, clients, providers, and regulatory agencies.2. Demonstrates willingness to go beyond minimal job requirements when asked.3. Contributes positively to the workplace.4. Speaks respectfully of peers, subordinates, and supervisorsATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status PI208458688

Keywords: ATA Services Inc, Little Rock , Program Eligibility Specialist, Other , Little Rock, Arkansas