SVP, Investigations and Recovery
Company: Bank OZK
Location: Little Rock
Posted on: May 25, 2023
Job Description:
This position can be located in Little Rock, AR. or Clearwater,
FL. Job Purpose and Scope: Responsible for leading the Fraud
Investigations and Recovery team and overseeing fraud incident
investigations and management, including collaboration with
internal and external stakeholders, in an effort to prevent loss to
the Bank.Essential Job Functions:
- Manages or oversees the Fraud Risk Management function of the
Bank with specific focus on leading and mentoring the Fraud
Investigations and Recovery staff.
- Oversees and performs fraud investigations derived from
escalated fraud alerts and other various sources, such as branch
personnel or law enforcement.
- Influences processes at both the business unit and enterprise
level and leads and sets the agenda for fraud risk management
deliverables.
- Participates in and supports internal and external audits,
regulatory reviews, and rating agency requests.
- Develops and maintains professional working relationships with
local and federal law enforcement and regional bank fraud
prevention professionals.
- Oversees and investigates elder abuse and reports to the
appropriate groups and agencies.
- Works with operations and front-line employees to protect
customer information and prevent loss.
- Ensures fraud investigations are completely timely and reviews
completed fraud investigations cases recommended for SAR filings
prior to referral to the FIU for accuracy and completeness.
- Conducts or oversees fraud awareness training for employees,
customers or the public, when necessary.
- Works with law enforcement to resolve fraud incidents and
recover loss.
- Provides reports to management and other interested
parties.
- Advises management on fraud-related incidents and financial
fraud trends.
- Manages, leads, and mentors staff.
- Performs or assigns other tasks as directed by management.
- Regularly exercises discretion and judgment in the performance
of essential job functions.
- Maintains good punctuality and attendance to work.
- Follows Bank policy, procedures and guidelines.Knowledge,
Skills & Abilities:
- Knowledge of banking laws and regulations.
- Ability to communicate effectively, both verbally and in
writing, including presentation skills.
- Ability to work effectively both in a team environment and
independently with minimal supervision.
- Ability to continuously build knowledge and skills.
- Ability to maintain confidentiality.
- Ability to speak clearly and persuasively in positive and
negative situations.
- Ability to read and analyze data for suspicious behavior.
- Ability to complete tasks accurately and timely.
- Ability to multi-task, prioritize and manage multiple projects
with exacting deadlines.
- Ability to communicate with all levels of management and
staff.
- Ability to deal with frequent change, delays, and unexpected
events.
- Ability to work additional hours to accomplish work goals and
objectives.
- Ability to manage, lead, and mentor staff.
- Ability to travel on company business, including occasional
overnight travel or extended trips, both throughout and outside of
the company's footprint required.
- Skill in using a computer, including Microsoft Word, Excel and
Outlook.Job Expectations: Operate customary equipment and
technology used in a business environment, with or without
accommodation.Note: This description is not an exhaustive list of
all job functions, duties, skills and job standards required. Other
job functions, duties, skills, and standards may be added.
Management reserves the right to add or change the job requirements
at any time.#JT #DNP
Keywords: Bank OZK, Little Rock , SVP, Investigations and Recovery, Other , Little Rock, Arkansas
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