SVP, Investigations and Recovery

Company: Bank OZK
Location: Little Rock
Posted on: May 25, 2023

Job Description:

This position can be located in Little Rock, AR. or Clearwater, FL. Job Purpose and Scope: Responsible for leading the Fraud Investigations and Recovery team and overseeing fraud incident investigations and management, including collaboration with internal and external stakeholders, in an effort to prevent loss to the Bank.Essential Job Functions:

• Manages or oversees the Fraud Risk Management function of the Bank with specific focus on leading and mentoring the Fraud Investigations and Recovery staff.
• Oversees and performs fraud investigations derived from escalated fraud alerts and other various sources, such as branch personnel or law enforcement.
• Influences processes at both the business unit and enterprise level and leads and sets the agenda for fraud risk management deliverables.
• Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.
• Develops and maintains professional working relationships with local and federal law enforcement and regional bank fraud prevention professionals.
• Oversees and investigates elder abuse and reports to the appropriate groups and agencies.
• Works with operations and front-line employees to protect customer information and prevent loss.
• Ensures fraud investigations are completely timely and reviews completed fraud investigations cases recommended for SAR filings prior to referral to the FIU for accuracy and completeness.
• Conducts or oversees fraud awareness training for employees, customers or the public, when necessary.
• Works with law enforcement to resolve fraud incidents and recover loss.
• Provides reports to management and other interested parties.
• Advises management on fraud-related incidents and financial fraud trends.
• Manages, leads, and mentors staff.
• Performs or assigns other tasks as directed by management.
• Regularly exercises discretion and judgment in the performance of essential job functions.
• Maintains good punctuality and attendance to work.
• Follows Bank policy, procedures and guidelines.Knowledge, Skills & Abilities:
• Knowledge of banking laws and regulations.
• Ability to communicate effectively, both verbally and in writing, including presentation skills.
• Ability to work effectively both in a team environment and independently with minimal supervision.
• Ability to continuously build knowledge and skills.
• Ability to maintain confidentiality.
• Ability to speak clearly and persuasively in positive and negative situations.
• Ability to read and analyze data for suspicious behavior.
• Ability to complete tasks accurately and timely.
• Ability to multi-task, prioritize and manage multiple projects with exacting deadlines.
• Ability to communicate with all levels of management and staff.
• Ability to deal with frequent change, delays, and unexpected events.
• Ability to work additional hours to accomplish work goals and objectives.
• Ability to manage, lead, and mentor staff.
• Ability to travel on company business, including occasional overnight travel or extended trips, both throughout and outside of the company's footprint required.
• Skill in using a computer, including Microsoft Word, Excel and Outlook.Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.#JT #DNP

Keywords: Bank OZK, Little Rock , SVP, Investigations and Recovery, Other , Little Rock, Arkansas