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Profile Coach - Profile

Company: Sanford Health
Location: Little Rock
Posted on: May 17, 2019

Job Description:

Education - Bachelor's Degree Skills - Excel - Computer Skills - Motivational Interviewing - Microsoft Word - Customer Service **Job Title: ** Profile Coach - Profile - Little Rock **City: ** Little Rock **State: ** AR **Department** **: ** Profile - Frontiers Store Operations - Sioux Falls **Job Schedule: ** Full Time **Shift: ** Varies **Hours Per Shift: ** 8 hr **JOB SUMMARY** Completes all of Profile coach on boarding consisting of: pre-coach certification requirements, attending coach certification class, passing coach certification exam, and accepting Profile Code of Ethics including protocol adherence and utilization of meal replacements that directly correlate with member plans. After a successful 90-day evaluation, Associate Coach will be promoted to Profile Coach. Must remain skilled in developing trust and building rapport with current and/or potential members while supporting an environment free of discrimination and bias. Demonstrates excellent skills in customer service, enthusiasm, compassion, teamwork and empathy. Possesses strong work ethic and dedication to continued learning, including participation in monthly staff meetings and obtaining required units of Profile ongoing education credits. Possesses computer skills including Microsoft Word, Excel, Outlook and web navigation, especially the Profile Member and Coach app. Operates Point of Sale, member management and phone systems. Provides one-on-one and/or small group coaching sessions to members of the Profile Weight Management program. Delivers evidence-based protocols, reinforcing the value of using meal replacement products for weight loss and weight maintenance, as designed by the Profile Clinical Advisory Board. Possesses motivational interviewing skills to retain member and assist them with healthy lifestyle modification. Respects confidential information of Profile members and Profile business statistics. Assists with Key Performance Indicators (KPI's), business development, evaluating program effectiveness and process improvement. **POSITION RESPONSIBILITIES** Seeks opportunities to nurture strong client relationships.;Pursues development opportunities consistent with career objectives.;Provides a quality of service that customers describe as excellent.;Identifies the various products contained in different Office suites.;Identifies industry groups that would benefit from the organization's products and services.;Explains key product differences to clients.;Explains different product features to different customers as appropriate to their needs.;Determines how coaching can be applied to a situation.;Counsel individuals and groups on basic rules of good nutrition, healthy eating habits, and nutrition monitoring to improve their quality of life.;Concentrates on the message and gives the speaker full attention.;Adapts standard communication approaches when conducting dialogue with different audiences or conveying messages.;Adapts interaction style to situations and people.; **QUALIFICATIONS** Minimum of a bachelor's degree or six years of equivalent and applicable experience required. Must complete onboarding and Profile certification as an Associate Coach. Achieve and maintain Profile Coach Certification. **About Sanford Health: ** At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities. In ition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world. The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-************ or send an email to ************************ . **City: ** Little Rock **State: ** AR **Job Function: ** Profile **Job Schedule: ** Full Time **Shift: ** Varies **Req Number: ** WD05746

Keywords: Sanford Health, Little Rock , Profile Coach - Profile, Other , Little Rock, Arkansas

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