LittleRockRecruiter
the smart solution for Little Rock jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Little Rock
Posted on: May 17, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLFELICIA3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Little Rock , Inbound Travel Consultant, Other , Little Rock, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Online ESL Teacher
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Little Rock
Posted on: 05/26/2019

Online Language Teacher
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Little Rock
Posted on: 05/26/2019

LTC RN - Little Rock
Description: Travel LTC Registered Nurse RN Start your next nursing assignment in Little Rock, AR We re looking for a Registered Nurse RN to begin ASAP.Job Details ul li 13-week contract li LTC, Med/Surg, (more...)
Company: GHR travel Nursing
Location: Little Rock
Posted on: 05/26/2019


Online English Tutor
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Little Rock
Posted on: 05/26/2019

Licensed Realtor + 2 yr exp
Description: IMPORTANT: You must be a state licensed real estate agent in order to qualify for this position br br Fathom Realty is the fastest growing real estate brokerage in the United States. We are currently
Company: Fathom Realty
Location: Little Rock
Posted on: 05/26/2019

Do You Enjoy Helping People? Become A Benefits Consultant Today!
Description: Our company is in need of vibrant, enthusiastic and positive individuals with great people
Company: Career And Freedom At Home
Location: Little Rock
Posted on: 05/26/2019

Be There for Your Kids, Work From Home Today !!
Description: Are You Ready for a Change We are seeking very motivated, responsible and fun individuals
Company: MAH Benefits
Location: Little Rock
Posted on: 05/26/2019

Online English Teacher
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Little Rock
Posted on: 05/26/2019

Practice Anesthesia Right in Arkansas' Capital - No Call Requirements
Description: Medicus Healthcare Solutions is collaborating with a long-standing client in Little Rock, Arkansas seeking a qualified Anesthesiologist to provide coverage for their advancing facility. If you do not (more...)
Company: Medicus Healthcare Solutions
Location: Little Rock
Posted on: 05/26/2019

Executive Assistant III
Description: Requisition ID 2019-59807 Category Professional Position Type Regular Full-Time Department IOA Institute on Aging Administration Post End Date 5/22/2019 Overview The Executive Assistant III will provide (more...)
Company: University of Arkansas for Medical Sciences
Location: Little Rock
Posted on: 05/26/2019

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Little Rock RSS job feeds