Network Analyst I/II-NOC
Company: Windstream
Location: Little Rock
Posted on: January 12, 2021
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Job Description:
DescriptionWindstream is considered an essential business and we
are HIRING NOW. As our company responds to COVID-19, the safety and
wellbeing of our employees, customers, partners and communities is
our top priority."The--Network Analyst I/ II - NOC--will Assist
with the management, operational support, and troubleshooting for
all on/off net TDM, Optical/Wave, Ethernet, Dark Fiber--wholesale
customer data and transport services.The--Wholesale Service
Assurance (WSA) team--provides 24x7x365 support for the Windstream
Communication service provider network.Responsibilities include:---
Working with LEC's, IXC's, vendors, internal departments, and
customers to successfully troubleshoot impairments and outages as
required.--- Utilize Remedy ticketing system for documentation,
escalations and Field Operations Dispatches.--- Follow prescribed
escalation (internal/external) polices within SLAs--- Provide
leadership to team members--- Accept escalations as provided by
Management.--- Ability to read and interpret CLR/DLRsKnowledge of
data networking concepts and technologies such as routing
protocols, TCP/IP, PPP, and Ethernet. Good communication skills are
a necessary component of the job.Knowledge of Optical Transport
networks, including Cyan Z33/Z77, Cisco ONS 15454, Cisco CPT,
Infinera, Ciena 4200, Tellabs 7100.Work is performed in shifts
within a 24x7 Network Operations Center environment.Must be
available to work ANY SHIFT, including nights, weekends, and
holidays.QualificationsMinimum Requirements: Associate Degree in a
technical discipline and 4-6 years technical/telephony experience
with 4 years directly related to the job; or 7 years of directly
related telephony or network operations experience and/or an
equivalent combination of education and directly related experience
required.Job Category: EngineeringLocations: US-South
Carolina-Greenville\\ -US-Arkansas-Little RockEEO
Statement:Windstream is an equal opportunity employer. At
Windstream, we celebrate the authenticity and uniqueness of our
people and their ideas. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, national: origin, gender, sexual orientation, gender
identity, age, disability and veteran status. The diverse voices of
our employees fuel our innovation and our inclusive culture.
Employment at Windstream is subject to post offer, pre-employment
drug testing.
Keywords: Windstream, Little Rock , Network Analyst I/II-NOC, Professions , Little Rock, Arkansas
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