Driver/Courier (Evening Shift) req81222
Company: Quest Diagnostics
Location: Little Rock
Posted on: November 22, 2021
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Job Description:
Driver/Courier - Little Rock, AR - M-F (1PM-9:30PM) rotating
weekends**Proof of COVID vaccination will be requiredSummary: The
Route Service Representative (RSR) is the face of Quest Diagnostics
to the public, our customers and acts as an Ambassador for the
company in everything he/she does. Everyday Excellence is a
critical component in fulfilling this position requirement. This
position performs day to day route operations by serving client
needs with regard to properly tracking, sorting, storing and
transporting patient specimens and other materials including but
not limited to supplies and patient results. Basic Purpose: The RSR
is assigned up to a maximum of two (2) routes which may include:,
Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route;
Safely operates company vehicle to pick up, properly store and
deliver specimens and other materials; and provides service to
internal and external customers in an organized, efficient, and
professional manner. Duties and Responsibilities: 1.------------
Responsible for compliance with all processes including and not
limited to: timekeeping, attendance and punctuality, vehicle safety
and cleanliness, safety and OSHA requirements, handheld /scanning
device and usage, proper handling and storage of all samples from
the client office to the drop off point, proper packing of
specimens for shipment, end of day vehicle checks, dress code, code
of conduct and all Company / Regional / Logistics policies and
procedures. 2.------------ Responsible for the safe and timely
transportation of specimens, supplies, reports, equipment and
materials to the appropriate destination. 3.------------
Responsible for operating company vehicle safely as well as
maintaining a valid driver---s license and driving record within
acceptable company guidelines. 4.------------ Ensure route is
started with proper equipment tools. i.e., route scanner sync/paper
logs, carry bag, properly prepared coolers for 3 separate thermal
storage, dry ice, cell phone, keys, door hangers, observation
reports, etc. 5.------------ Follow route as scheduled/sequenced
while allowing for will-call stops and special pickups.
6.------------ Maintain specimen integrity at all times, including
the utilization of specimen carry bag to transport specimens from
client office/lock box to vehicle by temperature. 7.------------
Follow all scan/documentation requirements including but not
limited to tissue/irreplaceable and frozen tracking processes.
8.------------ Place ---Door Hanger--- for will-call clients with
no specimens out. Place ---Door Hanger--- for Daily clients who
regularly provide specimens but none are available at scheduled
pick up. The RSR is required to notify their Supervisor and/or Team
Leader of service issue for a next morning follow up.
9.------------ Communicate with Dispatch before leaving an area to
ensure will-calls have been cleared. 10.---- Keep route
information, sequencing and all client notes up to date. 11.----
Attendance and punctuality in meetings and training sessions.
12.---- Meet all training requirements in a timely manner as
assigned. 13.---- Properly care for and maintain company equipment
including scanners, telephones, vehicles etc... Communicate any
deficiencies with equipment. 14.---- Document and provide
appropriate client satisfaction information to Logistics
Management. 15.---- Maintain professionalism and a service
orientation with clients using Everyday Excellence and the Five
Guiding Principles. 16.---- Demonstrate Everyday Excellence in the
Quest Behaviors; Agility, Customer Focus, Transparency, United as
One Team and Performance Oriented. 17.---- Other duties as defined
by Logistics Management.Competencies for Success:
Keywords: Quest Diagnostics, Little Rock , Driver/Courier (Evening Shift) req81222, Professions , Little Rock, Arkansas
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