Help Desk Analyst I

Company: Robert Half Technology
Location: Little Rock
Posted on: August 7, 2022

Job Description:

Description Help Desk Analysts who love to work in an innovative and fast-paced work environment at a company in the Manufacturing industry will be interested in Robert Half's new job opening. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. Located in Little Rock, Arkansas, the Help Desk Analyst opportunity is a long-term contract to finish out 2022 and possibly spill over into 2023.Key responsibilities:- Spot recurring technical issues and deploy solutions to address the root of the problems- Independently investigate and implement solutions to technical issues - Deliver IT support for operating systems, productivity software, and a variety of other applications used internally- Solve technical help tickets submitted via phone, email, and walk-ups Requirements - VPNs (virtual private networks) experience- Active Directory experience- Proficiency in Printer Hardware- Web VPN experience- Expertise in Printer Problems- Experience installing and configuring operating systems, networked and local printers, and business applications- 1+ years of prior experience- Experience with IT support ticketing systems- Firm grasp of basic networking concepts- User administration and bug fixing in a client-server environment- Excellent problem-solving skills Technology Doesn't Change the World, People Do. -Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. - 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Technology, Little Rock , Help Desk Analyst I, Professions , Little Rock, Arkansas