Institutional Operations Analyst (APAC shift)
Company: Coinbase
Location: Little Rock
Posted on: January 27, 2023
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Job Description:
Institutional Operations Analyst (APAC shift)Back to All
JobsWe're Coinbase. We're the world's most trusted way to join the
crypto revolution, serving more than 89 million accounts in more
than 100 countries.Our mission is toincrease economic freedom
around the world
(https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa)
, and we couldn't do this without hiring the best people. We're a
group of hard-working overachievers who are deeply focused on
building the future of finance and Web 3.0 for our users across the
globe, whether they're trading, storing, staking or using crypto.
Know those people who always lead the group project? That's
us.There are a few things we look for across all hires we make at
Coinbase, regardless of role or team. First, we look for candidates
who will thrive in aculture
(https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff) like
ours, where we default to trust, embrace feedback, and disrupt
ourselves. Second, we expect all employees to commit to
ourmission-focused approach
(https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804)
to our work. Finally, we seek people who are excited to learn about
and live crypto, because those are the folks who enjoy the intense
moments in our sprint and recharge work culture. We're a
remote-first company looking to hire the absolute best talent all
over the world.**Ready to #LiveCrypto? Who you are:**+ You've got
positive energy. You're optimistic about the future and determined
to get there.+ You're never tired of learning. You want to be a pro
in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.+ You
appreciate direct communication. You're both an active communicator
and an eager listener - because let's face it, you can't have one
without the other. You're cool with candid feedback and see every
setback as an opportunity to grow.+ You can pivot on the fly.
Crypto is constantly evolving, so our priorities do, too. What you
worked on last month may not be what you work on today, and that
excites you. You're not looking for a boring job.+ You have a "can
do" attitude. Our teams create high-quality work on quick
timelines. Owning a problem doesn't scare you, but rather empowers
you to take 100% responsibility for achieving our mission.+ You
want to be part of a winning team. We're stronger together, and
you're a person who embraces being pushed out of your comfort
zone.As an Institutional Operations Analyst / Sr Analyst, you will
help with the development and ongoing support of the Coinbase
Derivatives platform. Our main goal is to ensure Coinbase's futures
and options markets are operating fairly and without interruption.
At the intersection of finance and technology, you will have a
strong understanding of the derivatives market and how our exchange
operates. We are looking for a team member with a passion for
financial markets to help build a trusted, reliable marketplace for
all.**What you'll be doing (ie. job duties):**+ Provide functional
and technical support for all electronic trading, clearing systems,
and applications.+ Field customer inquiries relating but not
limited to exchange functionality, market events, business
technology, product schedules, and connectivity.+ Supply front line
support for internal and external investigations related to the
operations of our exchange.+ Coordinate with product and
development teams to launch new products and implement updates to
our platform.+ Assist with onboarding and ongoing support of
clients and vendors.+ Work cross functionally with different teams,
such as client services, product design, development, etc.+
Strategize areas of improvement that align with business objectives
and growth.+ APAC trading hours shift coverage.**What we look for
in you (ie. job requirements):**+ BA/BS in Information Systems,
Economics, Finance or a technical field with documented industry
experience+ 1+ or 4+ years of experience working with financial
markets or in a technical operations role+ Exchange operations and
product knowledge of listed futures and/or options with experience
in error trade analysis and resolution.+ Desire to stay up to date
with current market events and industry trends+ Advanced
troubleshooting skills and an ability to articulate difficult and
complex problems and solutions to a broad range of audiences+
Ability to learn, document, and improve operational processes as we
build out our platform+ Excellent analytic and organizational
skills; not limited to questioning, call control, professionalism,
and multitasking+ Experience with different channels of support,
including voice, e-mail and/or chat.+ Adaptable to meet the
evolving needs of a high-growth, fast paced, remote first
organization+ Working product and operational knowledge of listed
futures or options with a responsive approach to work**Nice to
haves:**+ Basic understanding of network and FIX protocol.+
Familiarity with databases and data storage.+ Prior customer
support experience in a high stress, fast-paced environment.+
Proficiency with CRM tools such as Salesforce, Hubspot and/or JIRA
is preferred.**PID: P50518**Pay Transparency Notice: Depending on
your work location, the target annual salary for this position can
range from $87,550 to $129,000 + target bonus + target equity +
benefits (including medical, dental, vision and
401(k)).**Commitment to Equal Opportunity**Coinbase is committed to
diversity in its workforce and is proud to be an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, creed, gender,
national origin, age, disability, veteran status, sex, gender
expression or identity, sexual orientation or any other basis
protected by applicable law. Coinbase will also consider for
employment qualified applicants with criminal histories in a manner
consistent with applicable federal, state and local law. For US
applicants, you may view Pay Transparency
(https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf)
, Employee Rights
(https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)
and Know Your Rights
(https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)
notices by clicking on their corresponding links. Additionally,
Coinbase participates in the E-Verify program
(https://static-assets.coinbase.com/e-verify.pdf) in certain
locations, as required by law.Coinbase is also committed to
providing reasonable accommodations to individuals with
disabilities. If you need a reasonable accommodation because of a
disability for any part of the employment process, please send an
e-mail toaccommodations[at]coinbase.comand let us know the nature
of your request and your contact information. For quick access to
screen reading technology compatible with this siteclick here to
download
(https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn)
a free compatible screen reader(free step by step tutorial can be
found here) (http://www.chromevox.com/tutorial/) .**Global Data
Privacy Notice for Job Candidates and Applicants**Depending on your
location, the General Data Protection Regulation (GDPR) and
California Consumer Privacy Act (CCPA) may regulate the way we
manage the data of job applicants. Our full notice outlining how
data will be processed as part of the application procedure for
applicable locations is availablehere
(https://www.coinbase.com/legal/applicant\_privacy\_notice) .By
submitting your application, you are agreeing to our use and
processing of your data as required. For US applicants only, by
submitting your application you are agreeing to arbitration of
disputes as outlinedhere.
(https://www.coinbase.com/legal/application-arbitration-agreement)
Keywords: Coinbase, Little Rock , Institutional Operations Analyst (APAC shift), Professions , Little Rock, Arkansas
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