Desktop Support Technician

Company: Innova Solutions
Location: Benton
Posted on: March 17, 2023

Job Description:

• Hardware support including Handheld and Truck Mounted RF Terminals, Scanners, Laser and Label Printers, pcs, laptops, monitors, general peripherals, IP phones.
• Software support including Windows 10/11, MS Office, MSOffice 365.
• Specific system support including security badging systems, and light camera support.
• Printer preventative maintenance and support.
• Security patching of systems as necessary.
• Support IT break/fix for the site using standard helpdesk software to manage the flow and priority of requests.
• Complete New Deployments for PCs, Laptops utilizing company standard imaging practices
• Deploy Cisco IP phone handsets as required by the business. (Endpoint support only)
• Basic Networking tasks including basic troubleshooting of endpoints, patching new endpoints into the network, basic wireless authentication configurations for endpoints.
• Maintain strong communication with the local site leadership and IT teams to ensure day to day success. This includes being the primary IT point of contact for the local plant manager.

Keywords: Innova Solutions, Little Rock , Desktop Support Technician, Professions , Benton, Arkansas