Desktop Support Technician
Company: Innova Solutions
Posted on: March 17, 2023
- Hardware support including Handheld and Truck Mounted RF
Terminals, Scanners, Laser and Label Printers, pcs, laptops,
monitors, general peripherals, IP phones.
- Software support including Windows 10/11, MS Office, MSOffice
- Specific system support including security badging systems, and
light camera support.
- Printer preventative maintenance and support.
- Security patching of systems as necessary.
- Support IT break/fix for the site using standard helpdesk
software to manage the flow and priority of requests.
- Complete New Deployments for PCs, Laptops utilizing company
standard imaging practices
- Deploy Cisco IP phone handsets as required by the business.
(Endpoint support only)
- Basic Networking tasks including basic troubleshooting of
endpoints, patching new endpoints into the network, basic wireless
authentication configurations for endpoints.
- Maintain strong communication with the local site leadership
and IT teams to ensure day to day success. This includes being the
primary IT point of contact for the local plant manager.
Keywords: Innova Solutions, Little Rock , Desktop Support Technician, Professions , Benton, Arkansas
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