IT Infrastructure Analyst

Company: Highmark Health
Location: Little Rock
Posted on: March 18, 2023

Job Description:

**Company :**

HM Health Solutions

**Job Description :**

**JOB SUMMARY**

This job is responsible for the physical delivery and ongoing support of products/services, applications, network systems and overall solutions. Performs tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Maintains software and hardware inventories. Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Performs recovery procedures, scheduling and backups, and monitors batch processes.

**ESSENTIAL RESPONSIBILITIES**

+ Perform operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.

+ Perform analysis and resolve problems to restore normal IT Infrastructure operational levels.

+ Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.

+ Assure compliance to required standards, procedures, guidelines and processes.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ High School Diploma or equivalent required

**Preferred**

+ None

**EXPERIENCE**

**Required**

+ 1-3 years of experience in Information Technology

**Preferred**

+ Experience with SCCM, Intune, Azure, WorkSpace ONE, Airwatch, or HP print management software

+ Previous device management, inventory management and/or server and platform management.

**Language (Other than English)**

None

**Travel Requirements**

0% - 25%

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$50,200.00

**Pay Range Maximum:**

$90,300.00

_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J217976

Keywords: Highmark Health, Little Rock , IT Infrastructure Analyst, Professions , Little Rock, Arkansas