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Jr. OCM Analyst

Company: NTT DATA, Inc.
Location: Little Rock
Posted on: May 26, 2023

Job Description:

Req ID:238098NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Jr. OCM Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US).This is an early career position in our Government Consulting & Advisory (GCA) organization. You will work as part of a team providing client-facing business support services and completing projects for clients while delivering excellent business value. You will be supporting more experienced consultants in the planning and execution of work for our clients. Working under the direction of a more senior organizational change management analysts and leads, you will actively participate in the delivery of tasks/activities and associated deliverables.Positions may be based in our project locations in Springfield, Illinois; Little Rock, ArkansasRESPONSIBILITIES
Responsibilities may include but are not limited to:
*Attend business/functional area meetings; serve as scribe for these meetings
*Distribute meeting minutes for approval; store approved agendas, minutes, and other project-related documentation on SharePoint or MS Teams site, following account specific processes
*Maintain project repository on SharePoint or similar platform
*Schedule meetings in MS Outlook / MS Teams, Webex or some other virtual meeting platform, encourage attendance of key stakeholders, monitor meeting acceptance and follow-up as needed, growing into presenting and facilitating meetings
*Research answers to business user questions
*Review As Is process documentation, provide feedback
*Analyze business user needs and create process guides and transition plans documentation, seek review and feedback
*Review and revise or create process documentation
*Review vendor analysis and design documents
*Prepare communication and training materials for review with state business users
*Perform post-production user support, including coaching
*Create materials for end user training
*Participate in the development of deliverables
*Interface with state business users and solution vendors
*Establish relationships with client at the appropriate levels
*Complete required Organization Change Management training and demonstrate application of the process
*Other duties or initiatives as assigned by program/project leadershipMandatory Qualifications:
*Bachelor's degree (area of studies/degree: communications, marketing, psychology)
*Minimum 3 years of experience working on projects that required problem solving and analytical skills; ability to break down complex problems and develop solutions
*Minimum 1 year of Customer focus that results in delivering a high-quality service and high client satisfaction with a growth mind-set
*Minimum 1 year of experinece as a team player that knows how to Influence and partner by building strong relationships with leaders, peers, and clients
*Minimum 2 years of experience using tools in the Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Visio)
*Flexibility and willingness to travel, potentially 50%Requested Qualifications:
*2+ years of experience working with a software development organization, public sector, or healthcare/insurance firm supporting enterprise-wide projects
*1-2 years of experience using tools other software tools such as Visio, Jira, project scheduling software
*Innovative thinking, resourcefulness, and agility by leveraging best practices and creativity to get things doneFor Colorado Candidates
In compliance with the Colorado Equal Pay Transparency Rules, NTT DATA provides a reasonable range of compensation for roles that may be hired in Colorado. For a candidate in the state of Colorado only, the starting pay range for this role is $66,000 - 85,000. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits
About NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Keywords: NTT DATA, Inc., Little Rock , Jr. OCM Analyst, Professions , Little Rock, Arkansas

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