Observability Lead Enterprise Architect

Company: Humana
Location: Little Rock
Posted on: April 18, 2024

Job Description:

Become a part of our caring community and help us put health first
Revolutionize observability as our Observability Lead Enterprise Architect. Establish strategies that impacts the entire organization, adopt innovative solutions, and promote a culture that values data analysis. Collaborate cross-functionally, bridging technology and business. Drive innovation, automation, and continuous improvement. Maximize your potential and provide excellent user experiences by closely observing and comprehending all aspects of your operations.
We are seeking an experienced and passionate Observability Lead Architect to drive the development and implementation of observability standards and practices across the enterprise. This role will be responsible for defining and evangelizing observability best practices, enabling business observability, and fostering a culture of observability within the organization.
This role offers an exciting opportunity to shape the observability strategy and practices within the enterprise, enabling teams to build highly observable and resilient systems while driving business value through data-driven insights.
**Responsibilities: **
Observability Strategy and Standards :

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  Define and maintain observability standards, guidelines, and best practices for instrumentation, logging, tracing, metrics collection, and data retention.
  
  
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  Collaborate with cross-functional teams to establish enterprise-wide observability strategies aligned with business objectives and technical requirements.
  
  
  Business Observability :
  
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    Drive the adoption of observability practices that enable business stakeholders to gain insights into application performance, user experience, and business metrics.
    
    
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    Work closely with product owners, business analysts, and stakeholders to
    
    
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    identify and implement observability requirements for business-critical applications and processes.
    
    
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    Develop observability dashboards, reports, and visualizations that provide visibility into key business metrics and performance indicators.
    
    
    Observability Tooling and Integration :
    
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      Lead the evaluation, selection, and implementation of observability tools (e.g., Dynatrace, Splunk, OpenTelemetry) across the enterprise.
      
      
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      Ensure seamless integration of observability tools with existing monitoring, logging, and tracing infrastructure.
      
      
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      Collaborate with platform engineering teams to automate the deployment and configuration of observability tools using infrastructure as code (IaC) and configuration management practices.
      
      
      Observability Governance and Compliance :
      
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        Establish governance processes and frameworks to ensure adherence to observability standards across teams and projects.
        
        
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        Conduct regular observability audits and assessments to identify gaps, areas for improvement, and opportunities for optimization.
        
        
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        Ensure observability practices align with relevant industry standards, regulations, and compliance requirements.
        
        
        Observability Enablement and Advocacy :
        
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          Develop and deliver observability training programs, documentation, and knowledge-sharing resources for development, operations, and support teams.
          
          
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          Evangelize observability best practices and foster a culture of observability within the organization.
          
          
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          Provide guidance, mentorship, and support to teams adopting observability practices.
          
          
          Observability Automation and Continuous Improvement :
          
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            Identify opportunities for automating observability processes, such as instrumentation, deployment, and configuration management.
            
            
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            Collaborate with development teams to introduce observability code reviews and automated validation checks in the software development lifecycle (SDLC).
            
            
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            Continuously evaluate and improve observability practices, tools, and processes based on feedback, emerging technologies, and industry trends.
            
            
            Use your skills to make an impact
            Required Qualifications
            
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              Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field.
              
              
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              10 or more years of proven experience in designing, implementing, and maintaining observability solutions for large-scale distributed systems and applications.
              
              
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              Deep understanding of observability concepts, including metrics, logging, tracing, and application performance monitoring (APM).
              
              
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              Hands-on experience with observability tools like Dynatrace, Splunk, Prometheus, Jaeger, Zipkin, and OpenTelemetry. Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
              
              
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              Experience in infrastructure as code (IaC) and configuration management tools (e.g., Terraform, Ansible, Puppet).
              
              
              Preferred Qualifications
              
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                Master's Degree
                
                
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                Familiarity with agile software development methodologies and DevOps practices.
                
                
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                Excellent communication, documentation, and presentation skills.
                
                
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                Ability to work collaboratively with cross-functional teams, including development, operations, and business stakeholders.
                
                
                Additional Information
                To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
                At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
                Satellite, cellular and microwave connection can be used only if approved by leadership
                Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
                Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
                Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
                Scheduled Weekly Hours
                40
                Pay Range
                The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$139,500 - $192,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
                Description of Benefits
                Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
                About us
                Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
                Equal Opportunity Employer
                It is the policy of ---Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ---Humana---to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
                Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Keywords: Humana, Little Rock , Observability Lead Enterprise Architect, Professions , Little Rock, Arkansas