Patient Representative
Company: University of Arkansas System
Location: Little Rock
Posted on: March 19, 2023
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Job Description:
Current University of Arkansas System employees including
student employees and graduate assistants need to log into Workday
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Draft Applications" located on your Candidate Home page.
Type of Position:
Clinical Staff - Nursing
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique
combination of education, research, and clinical programs that
encourages and supports teamwork and diversity. We champion being a
collaborative health care organization, focused on improving
patient care and the lives of Arkansans.
The safety of our team members at the University of Arkansas for
Medical Sciences is our top priority. For this reason, successful
applicants for this position must be fully vaccinated against
Covid-19 or have an approved medical or religious exemption on file
with our Student & Employee Health Services dept. UAMS will adhere
to all federal, state and local regulations and will obtain
necessary proof of vaccination prior to employment to ensure
compliance.
UAMS offers amazing benefits and perks (available for benefits
eligible positions only):
Below you will find the details for the position including any
supplementary documentation and questions you should review before
applying for the opening. To apply for the position, please click
the Apply link/button.
UAMS is an Affirmative Action and Equal Opportunity Employer of
individuals with disabilities and protected veterans and is
committed to excellence. If you need a reasonable accommodation for
any part of the employment process, please contact us by telephone
at (501) 686-6432 and let us know the nature of your request. We
will only respond to messages left that involve a request for a
reasonable accommodation in the application process. We will
accommodate the needs of any qualified candidate who requests a
reasonable accommodation under the Americans with Disabilities Act
(ADA).
At UAMS we value Diversity, Equity and Inclusion. Visit our website
to learn more: https://ddei.uams.edu/
For general application assistance or if you have questions about a
job posting, please contact Human Resources at
askrecruitment@uams.edu.
Department:
ICE - MUSL Therapy Access Staff
Department's Website:
Summary of Job Duties:
Check-In & Out/Scheduling Procedures
Schedules, reschedules, and coordinates appointments using hospital
software by performing visit notifications to patients,
pre-registration of patients as needed; inputs and/or updates
accurate patient information; processes walk-ins, creates new
patient charts, accesses systems for orders, works patient portal
and maintains tracker board for multiple departments; Issues
school/work excuses, sends out no show letters.
Insurance Verification/Benefit Explanation
Conducts insurance verification and benefit explanation by running
eligibility on patients, performs ABN completion; conducts
authorizations and pre-certifications, tracks pre-authorizations,
maintains referrals; enters benefit and authorization information;
obtains OON waiver and coordinates completion of OON waivers.
Reports (Medical & Maintenance)
Maintains initial plans of care (signatures, etc.), inputting daily
and monthly statistics and communicates any medical record issues,
running various maintenance reports (i.e. bogies, denials, open
encounters, laser arc reports, cancelled clinic reports, etc.)
POS Collections & Patient Counseling
Collects and post payments and issues receipts;
reconciliation/management of daily deposit and change fund;
counsels patients on any and all related financial information
(i.e. hospital discounts and reviewing Medicaid screening);
monitors patient balances using the matrix payment method;
pre-counseling patients regarding the payment expectation for
service.
Charge Entry
Completes UB value codes, inputs daily charges and reconciles
charges.
Professional Development
Attends required training and/or in-services, Attends staff
meetings and participates in the orientation and/or training of new
staff., Participates in annual educational needs assessment,
Maintains required job skill competencies and completes skill
assessments annually; completes and maintains documentation of
continuing education hours annually.
Other duties may be assigned to this position.
Qualifications:
High school graduate, GED, or formal education equivalent.
Seven years of training and/or experience in business office
administration, customer service, or related work of which three
years' experience is in patient registration, scheduling, or
billing in a healthcare environment OR Bachelor's degree plus three
years' experience in patient registration, scheduling, or billing
in a healthcare environment.
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related
questions.
All application materials must be uploaded to the University of
Arkansas System Career Site
https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse
Testing
This position is subject to pre-employment screening (criminal
background, drug testing, and/or education verification). A
criminal conviction or arrest pending adjudication alone shall not
disqualify an applicant except as provided by law. Any criminal
history will be evaluated in relationship to job responsibilities
and business necessity. The information obtained in these reports
will be used in a confidential, non-discriminatory manner
consistent with state and federal law.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding,
Talking
Frequent Physical Activity:
Feeling, Grasping, Reaching, Sitting, Standing
Occasional Physical Activity:
Crouching, Driving, Kneeling
Benefits Eligible:
Yes
Keywords: University of Arkansas System, Little Rock , Patient Representative, Other , Little Rock, Arkansas
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